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October 07, 2020

Microsoft is retiring Skype for Business, with Teams becoming the default chat, calling, and meeting app for Office 365. But the power of Microsoft Teams is that it is far more than a communications app—it is a shared workspace that facilitates organization and collaboration.

September 30, 2020

The basics of chatting in Microsoft Teams is pretty simple. (Check out the Teams Learning Resources page for help.) But Teams takes messaging to a whole new level, with features that make it a vital collaboration tool. Here are some advanced features of Teams chatting that can make you the chat expert.

September 23, 2020

In July, I wrote a blog comparing Skype and Teams for chatting, calling, and meetings. That was just a taste. Now that Microsoft is getting ready to retire Skype for Business, it’s time for a whole serving of Teams hacks. Here are my top tips for going from basic to pro with Teams meetings.

September 16, 2020

COVID-19 sure has made me appreciate technology that I admit previously taking for granted—particularly Microsoft Teams and Zoom. But let’s face it, as great as it is to have options, connecting with our colleagues or classmates over video calls each day just isn’t the same as IRL.

September 01, 2020

Wi-Fi is a necessity for modern working, learning, communication, and entertainment. During a pandemic, it’s even more critical! Here’s how to figure out what you need and where to get it, no matter where you are living or connecting.

August 18, 2020

I’m not going to pretend to be a hip Gen-Z (as evidenced by the fact that I just said “hip Gen-Z”). But I have some insider information about why your parents may struggle to treat you as an adult and how technology can make it easier.

August 05, 2020

Students will start moving onto campus next week! Where did the summer go? You’ve been preparing to take classes and participate in college life in the midst of a pandemic. It will be a challenge, but your resilience makes Panther Nation proud—#H2P!

August 05, 2020

Students will start moving onto campus next week—one of whom will be my own son, an incoming Pitt freshman. So believe me when I say that I could not be more appreciative of all of your hard work in preparing to teach in the midst of a pandemic! I figured the least I could do is provide a few helpful tips for getting started with Canvas.

July 22, 2020

In 1975, a Business Week article quoted a tech expert who predicted that offices would be paperless in 20 years. Forty-five years later, we still haven’t gotten there. We probably never will—but we can get a whole lot closer!

July 14, 2020

While many people have discovered that Skype for Business is a pretty useful app, there’s even more to love about Microsoft Teams. In fact, when Microsoft acquired Skype, they incorporated its best features into Teams— plus lots of additional features and better integration with Office 365—for a superior communications tool with significantly more functionality.

July 01, 2020

We are Generation Z! Digital natives and self-learners. We grew up in the age of technological innovation. We use technology for communication, entertainment, research, education, and work—basically anything you can think of. Technology and social media make up every part of our daily lives.

June 25, 2020

The end of the spring term was hectic for Pitt IT, as they worked around the clock to support the University’s sudden shift to remote operations.

June 18, 2020

Research requires more than collecting, analyzing, and presenting data. It’s easy to get bogged down in the details of managing a lab, especially when your staff is small and you’re mentoring undergraduate researchers.

June 10, 2020

When I came to work for Pitt IT, I didn’t really know what to expect. Growing up in the information age, I’m no stranger to technology. You might relate to me—you’ve got multiple social media accounts. You order things online when you need them. You’re shocked when your landlord doesn’t let you pay your rent virtually.

May 27, 2020

Finding a job or internship during a pandemic is tough. Whether it’s finding the right position, preparing your materials, or acing a virtual interview, navigating a non-traditional hiring process can feel overwhelming.