You can request many Pitt IT services by completing one of these online forms. If you have questions about which form to use, please call the 24/7 IT Help Desk at 412-624-HELP (4357).

Support Form

• Online Help Request Form

Federated Authorization Forms

• Employee Data: Employee Mart Access Request
• Financial Data: General Ledger (GL) Mart Access Request (instructions)
• Financial Data: General Ledger (GL) Mart CDS Group Access Request (instructions)
• Financial Data: List of Financial Data Approvers  
• Student Data: Restricted Student Mart Access Request (instructions)
• Student Data: Student Information System (PeopleSoft)  (instructions)
• Student Data: Student Mart Access Request (instructions)

Network Service Forms

• Change an Enterprise Network Firewall
• Computing Lab Classroom Reservation
• Data Connectivity Service Request
• Move an IP Address
• New IP Address Request
• Remove an IP Address
• MyResNet/Wireless Support
• Update an IP Address

Phone and Conferencing Forms

• Billing Access Request
• Billing Account Change
• Billing Inquiry
• Mobile Device Request
• Voice and Data Services Request
• Web and Voice Conferencing Request

Security Forms

• List of Security Contacts
• List of Financial Data Approvers  
• Request a SecureWeb Scan for Your Website
• Responsibility Center Administrator Change Request
• OS Exemption Request

Software Form

• New Software Title Request

Website Forms

• Create a SharePoint Site – Log in to SharePoint via Pitt Passport, click on + Create Site in the top left corner of the page. Alternatively, you can login to office.com, click on the 9-dot waffle icon at top left, select and SharePoint. Then click on + Create Site to create a SharePoint site.
• Request to add a Hub Designation for a SharePoint site – Please enter a case with the 24/7 IT Help Desk for this request. Include the SharePoint URL and admin contact information on the SharePoint site to which you’d like to apply the Hub designation.