Why work for Pitt Information Technology? You get the opportunity to earn some extra cash while you make your resume stand out, enjoy a job that fits your schedule, and develop skills that can help you land a job after graduation.

Choose the Job That's Right for You

Non-Technical positions

• Office Assistant: Keep the office running smoothly. Provide administrative, customer service, and receptionist support, as well as help with clerical duties.  Data entry, document management, electronic filing.
• Communication Assistant: Use your creative talents to help spread the word about IT services through our website, social media, and printed materials.
• Telephone Operator: Students will use the University Switchboard; a software application (softphone), to answer and redirect calls promptly and courteously. 
• Lab Consultant: Be a trusted resource and friendly face in the Student Computing Labs. Take care of printers all around campus, answer questions related to the Labs, and provide great customer service.
• Technology Brand Ambassador: Be the bridge between Pitt IT and students. This includes informing, educating, identifying technology needs, taking part in campus events, and staying up to date on Pitt IT offerings.

Technical positions

• Help Desk Analyst: Work remotely answering phone calls and chat requests to help students, faculty, and staff with all their IT needs.
• Drop-in Support Technician: Help students, faculty, and staff get connected, install software, and troubleshoot IT problems that come into our offices.
• Endpoint Technician: Help faculty and staff get connected, install software, and troubleshoot IT problems in their offices around campus.
• AV Technician: You will be responsible for assisting and providing support for the Audio/Visual equipment in rooms throughout the University as well as special events.
• Junior Security Analyst: Responsible for evaluating and supporting security controls and alerts while working closely with other University departments.
• Quality Assurance Analyst: The focus is on executing manual tests, building automated test cases and scripts, documenting defects, producing test artifacts, and implementing quality software, guided by the Quality Assurance team and other stakeholders as necessary.
• Perceptive Content Assistant: The focus is on understanding our clients’ workflows and determining the best configuration of Perceptive Content for those processes.

View and Apply to Open Positions

Internship Opportunities

• Advanced internship opportunities are listed in Handshake.

View and Apply to Internship Positions

Additional Information

Student workers are covered by Worker’s Compensation and liability insurance. However, they are not eligible for other fringe benefits for faculty and staff (unemployment compensation, vacation, sick leave, tuition benefits, etc.).

You are eligible for student employment if you are:

• Enrolled for 6 or more credits
• Enrolled in a bachelor's degree or higher program at the University of Pittsburgh
• An undergraduate student, or a graduate student who is not primarily registered for dissertation/thesis credits
• Not on an 'academic' paid assignment (part-time faculty/instructors; GSA/GSR's, etc.)

Relevant Links

• FAQs and How to Apply