Walk-In and Drop-Off Support | Information Technology | University of Pittsburgh
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Walk-In and Drop-Off Support

Walk-In Support Desks

Walk-In Support Desk

Pitt Information Technology operates Walk-In Support Desks for students, faculty, and staff on the Pittsburgh campus in two locations: at the University Store on Fifth and in the lobby of Litchfield Towers.

Stop by during normal business hours to meet with a Pitt IT technical consultant for help with:

Note: Hardware repair is not available. Please bring your device's power cord and your Pitt ID with you.

Walk-In Support Desk at the University Store on Fifth

Interim and Summer Term Hours (April 29–August 10, 2019)

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Noon–
4 p.m.
9 a.m.–
6 p.m.
9 a.m.–
6 p.m.
9 a.m.–
6 p.m.
9 a.m.–
6 p.m.
9 a.m.–
5 p.m.
10 a.m.–
5 p.m.

Walk-In Support Desk in Litchfield Towers Lobby

Interim and Summer Term Hours (April 28–August 10, 2019)

The Litchfield Towers Lobby location will be closed during the entire Summer term.

The University’s Walk-In Support Desks were recognized by University Business's national “Models of Efficiency” program, which honors institutions that meet the business and technology challenges of today’s campus.

Drop-Off Support

If an operating system repair is necessary or if repairs require more time than is convenient for an in-person appointment, you can just drop off your computer and pick it up once repairs have been completed.