Walk-In and Drop-Off Support | Information Technology | University of Pittsburgh
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Walk-In and Drop-Off Support

Walk-In Support Desks

Walk-In Support Desk

Pitt Information Technology operates Walk-In Support Desks for students, faculty, and staff on the Pittsburgh campus. There are two convenient locations: at the University Store on Fifth and in the lobby of Litchfield Towers.

Stop by during normal business hours to meet with a Pitt IT technical consultant for help with:

Note: Hardware repair is not available. Please bring your device's power cord and your Pitt ID with you.

Walk-In Support Desk at the University Store on Fifth

Fall Term (September 1–December 14, 2019)

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Noon–
4 p.m.
8:30 a.m.–
6 p.m.
8:30 a.m.–
6 p.m.
8:30 a.m.–
8 p.m.
8:30 a.m.–
6 p.m.
8:30 a.m.–
5 p.m.
10 a.m.–
5 p.m.

Walk-In Support Desk in Litchfield Towers Lobby

Fall Term (September 1–December 14, 2019)

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
4 p.m.–
9 p.m.
3 p.m.–
9 p.m.
3 p.m.–
9 p.m.
3 p.m.–
9 p.m.
3 p.m.–
9 p.m.
3 p.m.–
9 p.m.
CLOSED

The University’s Walk-In Support Desks were recognized by University Business's national “Models of Efficiency” program, which honors institutions that meet the business and technology challenges of today’s campus.

Drop-Off Support

If an operating system repair is necessary or repairs require more time, you can drop off your computer and pick it up once the repairs are completed.