Walk-In Support Desk Locations | Information Technology | University of Pittsburgh
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Walk-In Support Desk Locations

Walk-In Support Desk

Walk-in Support: Stop by during our normal business hours to meet with a Pitt IT technical consultant. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive Pitt Email (Outlook), install Microsoft Office, or change your password. We can also help students remove viruses, connect to Pitt Print Stations, install or repair software, and fix or even rebuild operating systems.

Check-in Support: If an operating system repair is necessary, a student may check in his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord and your Pitt ID with you.

Appointments: In-room appointments can be scheduled by calling the 24/7 Help Desk at 412-624-HELP (4357) for game console setups, wired connections, and port issues.

Software

Walk-In Support Desk at the University Store on Fifth

FALL SEMESTER HOURS (Sept. 9–Dec. 16, 2018)

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Noon–
4 p.m.
8:30 a.m.–
6 p.m.
8:30 a.m.–
6 p.m.
8:30 a.m.–
8 p.m.
8:30 a.m.–
6 p.m.
8:30 a.m.–
5 p.m.
10 a.m.–
5 p.m.

INTERIM AND WINTER RECESS HOURS (Dec. 17, 2018–Jan. 1, 2019)

Monday, Dec.17–Friday, Dec . 21 Saturday, Dec. 22–Monday, Jan. 1
9 a.m.–5 p.m. CLOSED

Litchfield Towers Lobby

FALL SEMESTER HOURS (Sept. 9–Dec. 15, 2018)

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
4 p.m.–9 p.m. 2 p.m.–9 p.m. 2 p.m.–9 p.m. 2 p.m.–9 p.m. 2 p.m.–9 p.m. 2 p.m.–6 p.m. CLOSED

INTERIM AND WINTER RECESS HOURS (Dec. 16, 2018–Jan. 1, 2019)

The Towers Lobby Walk-In Support Desk is closed.