Walk-In and Drop-Off Support | Information Technology | University of Pittsburgh
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Walk-In and Drop-Off Support

Walk-In Support Desks

Walk-In Support Desk

Pitt Information Technology operates Walk-In Support Desks for students, faculty, and staff on the Pittsburgh campus. There are two convenient locations: at the University Store on Fifth and in the lobby of Litchfield Towers.

Stop by during normal business hours to meet with a Pitt IT technical consultant for help with:

Note: Hardware repair is not available. Please bring your device's power cord and your Pitt ID with you.

Walk-In Support Desk at the University Store on Fifth

Summer Term and Interim Hours (April 29–August 18, 2019)

Sunday Monday Tuesday Wednesday Thursday Friday Saturday
Noon–
4 p.m.
9 a.m.–
6 p.m.
9 a.m.–
6 p.m.
9 a.m.–
6 p.m.
9 a.m.–
6 p.m.
9 a.m.–
5 p.m.
10 a.m.–
5 p.m.

Welcome Week 2019 (August 19-25, 2019)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
8:30 a.m.–
8 p.m.
8:30 a.m.–
8 p.m.
8:30 a.m.–
8 p.m..
8:30 a.m.–
8 p.m..
8:30 a.m.–
6 p.m.
8:30 a.m.–
5 p.m.
10 a.m.–
5 p.m.

Walk-In Support Desk in Litchfield Towers Lobby

Summer Term and Interim Hours (April 28–August 18, 2019)

The Litchfield Towers Lobby location will be closed during the entire summer term.

Welcome Week 2019 (August 19-25, 2019)

Monday Tuesday Wednesday Thursday Friday Saturday Sunday
11 a.m.–
8 p.m.
11 a.m.–
8 p.m.
11 a.m.–
8 p.m.
11 a.m.–
8 p.m.
11 a.m.–
6 p.m.
11 a.m.–
5 p.m.
3 p.m.–
9 p.m.

The University’s Walk-In Support Desks were recognized by University Business's national “Models of Efficiency” program, which honors institutions that meet the business and technology challenges of today’s campus.

Drop-Off Support

If an operating system repair is necessary or repairs require more time, you can drop off your computer and pick it up once the repairs are completed.