About Us | Information Technology | University of Pittsburgh

About Us

Pitt Information Technology provides innovative IT services that support learning, teaching, research, and business at the University of Pittsburgh. Among the many services that we offer are data networking, security, telephone and voice systems, and the My Pitt website. Our Network Operations Center provides secure hosting and monitoring services for enterprise-wide applications and network services. Our enterprise solutions, including Pitt Email and Calendar (Outlook), network-based firewalls, and web hosting bring the high reliability and consistent security required by the University. End-user support is available around the clock through the 24/7 IT Help Desk and is supplemented with a number of specialized, onsite support programs. We also offer software packages to students, faculty, and staff at no cost or reduced cost through Software Distribution Services.

Of course, behind all the technology are many talented and highly-skilled professionals with expertise in networking, telecommunications, application development, information security, computing operations, end-user support, and other technology-related areas. Their work has received both local and national awards.

Office of the CIO

Mark D. Henderson, vice chancellor and chief information officer, is responsible for the development, implementation, and delivery of technology. Technology that supports the academic, business, and research missions of the University and its more than 40,000 students, researchers, faculty, and staff across five campuses.

Strategic Plan

Information technology plays a strategic role in the success of the University and the achievement of its mission. The IT Plan for Pitt outlines the University’s strategic priorities for information technology for 2017-2020.


Pitt IT is continuously pursuing advancements in our networking, security, computing, telecommunications, software and support services. Learn more about our most recent Computing Initiatives.


Pitt IT's innovation in information technology has been consistently acknowledged by local and national awards.


Join our team! Learn about available job opportunities.

Contact Us

The 24/7 IT Help Desk is the single-point of contact for all of your technology-related questions. Our Help Desk analysts are always available–24 hours a day, seven days a week, 365 days a year.