Pitt Information Technology (Pitt IT) provides innovative information technology services that support learning, teaching, research, and business at the University of Pittsburgh.
Among the many services that we offer are: data networking, security, telephone and voice systems, and the University's web portal, My Pitt. Our state-of-the-art Network Operations Center provides secure hosting and monitoring services for enterprise-wide applications and network services. Our Enterprise Solutions, including Pitt Email (Outlook), network-based firewalls, and web hosting bring the high reliability and consistent security required by the University. End-user support is available around the clock through the 24/7 Help Desk and is supplemented with a number of specialized, onsite support programs. We also offer software packages to students, faculty, and staff at no cost or reduced cost through Software Distribution Services.
On its website celebrating the 225th anniversary of Pitt's founding, the University highlights the national recognition we have received for innovation and excellence.
But most importantly–behind all the technology–are many talented and highly-skilled people. These technical professionals have expertise in networking, telecommunications, application development, information security, computing operations, end-user support, and other technology-related areas. Their work has received both local and national awards.
Office of the CIO
As Chief Information Officer, Jinx Walton is responsible for the development, implementation, and delivery of technology services that support the academic, business, and research missions of the University of Pittsburgh across its five campuses.
Information technology plays a strategic role in the success of the University and the achievement of its mission. The IT Plan for Pitt outlines the University’s strategic priorities for information technology for 2017-2020.
Pitt IT's innovation in information technology has been consistently acknowledged by local and national awards.
The 24/7 Help Desk is the single-point of contact for all of your technology-related questions. Our Help Desk analysts are always available–24 hours a day, seven days a week, 365 days a year.