Pitt Print Stations | University of Pittsburgh
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Pitt Print Stations

Overview

Pitt Print enables students to send print jobs from any location to Pitt Print Stations located in all Student Computing Labs, campus residence halls, and other high-traffic locations across the Pittsburgh campus. Both black & white and color print jobs can be submitted from:

  • Personal computers
  • Computer Kiosks
  • Computers in the Student Computing Labs
  • Smartphones and tablets

After sending a print job to Pitt Print, students can pick up documents by swiping their University ID card or entering their University username and password at any Pitt Print Station.

Pitt Print: Frequently Asked Questions

General Questions

How does Pitt Print work?

Pitt Print jobs can be submitted from a number of sources, such as:

  • Printing via Pitt Print Client on a personal computer
  • Printing via Student Computing Lab or Kiosk computers around campus
  • Uploading a print job through My Print Center
  • Emailing a print job using MobilePrint
  • Uploading a print job utilizing the Pharos Print App
  • Printing via Google Cloud Printing for Chome OS devices

Print jobs are submitted to the Pitt Print queue, and they will remain there for 48 hours or until printed or manually deleted. Jobs from the print queue can be released from any of the Pitt Print Stations across campus.

Students are given printing funds every semester and are only charged when jobs are released from the Pitt Print Stations.

Who can use Pitt Print?

Pitt Print is available to anyone with a primary or sponsored computing account. However, only currently registered students and faculty receive a print quota each semester.

Is a Linux version of the Pitt Print client available for download from the Software Download Service?

Linux users can use MobilePrint, Google Cloud Print through Google Chrome, or upload files to My Print Center. More information on these services can be found in the corresponding sections below on this page.

Print Job Questions

My PDF file will not print, what can I do?

Some PDF files have images or characters the printer cannot process. You can print your entire PDF file as an image to resolve this problem. To print as image, open the file in Adobe Reader or Adobe Acrobat and click File Print Advanced Print As ImageOK Print.

How does Pitt Print affect my print quota?

Registered students and faculty receive a $63 print quota each semester. When you use Pitt Print, your printing allocation is reduced by the amount that is released at a Pitt Print Station. Print jobs that are sent to the Pitt Print queue but are not released for printing do not count against your quota. If you exceed your print quota, you can use one of the Pharos Pay Stations located in the David Lawrence and Hillman Library Student Computing Labs or visit the Walk-In Support Desk at the University Store on Fifth to purchase additional funds for your printing account. Additional information about print quota and printing costs can be found in the Print Quota and Printing Costs section of this document.

Can I send double-sided print jobs to the print queue?

Yes. Two-sided (or duplex) sheets count the same as a single-sheet printout against your quota. Duplex printing is enabled by default.

Can I decide to print single-sided or double-sided when I am at a Pitt Print Station?

No, you cannot make this choice at a Pitt Print Station you must choose double- or single-sided printing when sending your print job to the Pitt Print queue when using the Pitt Print client. Jobs submitted via email or upload can be changed using the print options on My Print Center before accessing the jobs at a Pitt Print Station.

What should I do if my print job is displayed in the queue but is not successfully printed?

Large files may take time to be processed by the printer. Look at the display on the printer to see the printer’s current status. If you are still having trouble and you are near a Student Computing Lab location, speak to a Lab Monitor to check on the status of your print jobs. If you are at a remote location, contact the 24/7 IT Help Desk at 412-624-HELP (4357) for assistance.

Can I cancel jobs that are waiting in the print queue?

Yes, you can cancel jobs waiting in the print queue of the Pitt Print Stations before selecting the Print option. Your print quota or printing account is not affected by any print jobs that you cancel before pressing Print or Print All. Print jobs may also be cancelled using My Print Center. More information about My Print Center can be found below on this page.

Can I cancel jobs from the printer that are currently printing?

At the older style printers (touchscreen separate from printer), you can cancel jobs currently printing by pressing the red button on the printer. Your print quota or printing account is affected by any print jobs that you cancel using this method. To have these sheets refunded to your account, you must visit a Student Computing Lab and speak to a Lab Monitor or contact the 24/7 IT Help Desk at 412-624-HELP (4357) within 24 hours. Jobs cannot be canceled on a new style printer (touchscreen attached to printer).

Can I have multiple print jobs in the print queue?

Yes, you may have multiple print jobs in the print queue.

If I have multiple print jobs in the queue, can I print them all at once?

Yes, once you have logged in to a Pitt Print Station, you will be able to select a Print All option to print the documents that you have placed in the queue.

Do I need to verify my identity to print out my documents?

Yes, your identity is verified when you swipe your University ID card or log in with your University username and password at the Pitt Print Station.

I am visiting from a University of Pittsburgh regional campus. Can I use Pitt Print?

Yes, students from University of Pittsburgh regional campuses may use Pitt Print. However, they must enter their University username and password to access their print jobs at the printer. Regional campus ID cards will not work at the Pitt Print Stations.

How secure is Pitt Print?

The service is very secure and requires a two-step authentication process:

  1. If you use Pitt Print from the Student Computing Labs or Computer Kiosks, your identity is authenticated when you log in to the computer.
         OR
    If you use Pitt Print from locations other than the Student Computing Labs or Computer Kiosks, the service will require you to authenticate your identity before any job is printed. For a Pitt Print job, you must provide your University Computing Account username and password when you send items to the print queue.
    Note: To prevent unauthorized access of your printing quota, it is important for you to log out from any publicly accessed computer or Computer Kiosk that was used to send Pitt Print jobs.
  2. When you release a print job, you swipe your University ID card or log in with your Pitt username and password at the Pitt Print Station. The Pitt Print Stations automatically logs out of your account after you are finished printing.

Can the Pitt Print Stations print in color?

Color printers are available in the Student Computing Labs and select locations outside of the Labs. You can release color print jobs at these printers provided that you printed with the color print client, emailed via MobilePrint, or uploaded through My Print Center with the appropriate settings.

Can I bring my own paper to the Student Computing Lab Printer or Pitt Print Stations to print out my copies?

No.

How long are my print jobs kept before they are removed from the print queue?

Your print jobs will be held in the print queue for 48 hours from the time they are first sent to the Pitt Print queue; older print jobs are removed from the queue and cannot be recovered. Your print quota or printing account will not be affected by jobs that are automatically removed.

How do I get my print jobs if the lab is closed?

If a Student Computing Lab is closed, you will need use one of the remote Pitt Print Stations located around campus or wait until regular lab hours in order to print out your documents. Most Student Computing Labs have a Pitt Print Station located outside of the lab that can be accessed outside of lab hours. A list of printer locations can be found at the bottom of this page.

How do I add funds to my print account?

Use a Pharos Pay Station in the David Lawrence Hall or Hillman Library Student Computing Labs to add funds to your account. After logging in to the station using your University username and password you can add funds to your account. The stations only accept cash payments consisting of bills (up to $10) and coins (nickels, dimes, quarters, and dollar coins). Print funds may also be purchased using other forms of payment at the Walk-In Support Desk at the University Store on Fifth.

How do I pick up my print jobs?

  1. Go to either a color Pitt Print Station or any black & white Pitt Print Station location on campus.
  2. Swipe your University ID card through the card reader attached to the display or touch the screen next to the printer and enter your University username and password.
  3. The Pitt Print Station will display the jobs you submitted. Touch the screen to highlight the job that you want to print. Touch Print to print a single job. Touch Print All to print all of the jobs in your queue.
    Note: To delete a print job, highlight the job and touch Delete. Deleted jobs cannot be retrieved.
  4. The printer will begin printing your jobs. To avoid printer jams, wait until all your jobs are done printing before removing them from the printer’s output tray.
  5. The screen will auto time out or 
  • For touchscreens not attached to printers, you can touch Exit on the screen.
  • For touchscreens attached to printers, you can touch your username on the screen. 

Pitt Print: Troubleshooting

I just installed the Pitt Print Client but did not see the pop-up window appear when I attempted to send my print job.

Restart your computer and attempt to send your print job again.

I entered my username and password using the pop-up client but my print job(s) were not displayed when I went to a Pitt Print Station.

Make sure you:

  • Retype your University username and password in the pop-up client.
    • Note: The client does not verify these if connected to an off-campus network.
  • Select the appropriate printer when you send your print jobs:
    • If you will print your job at a black and white Print Station, select Pitt Printing B & W
    • If you will print your job at a color Print Station, select Pitt Printing Color

After installing the software client, Microsoft AntiSpyWare (Microsoft Defender) reports the presence of the “Rivarts.A” Trojan backdoor. Is my computer infected?

No, your computer is not infected with a virus. Microsoft AntiSpyWare mistakes the Pitt Print Client for the Rivarts.A Trojan. Following a virus scan, you can select to ignore this threat for future scans.

I am running a virtual machine on my computer. Which operating system should I install the Pitt Print software on?

To make use of all features, install the version of the Pitt Print Client on the computer’s primary operating system, not the operating system of the virtual machine. For example, if you are running Windows in Parallels on a Mac, install the Mac version of the Pitt Print Client on your computer. The Windows virtual machine should be able to use the Mac’s ability to send jobs to the Pitt Print queue.

Whom do I contact if I have any questions or problems regarding Pitt Print?

For general questions about Pitt Print, speak to a Student Computing Lab Monitor in any of the Student Computing Labs. For problems involving issues with the service that are experienced outside the Student Computing Labs, please contact the 24/7 IT Help Desk at 412-624-HELP (4357).

What do I do when the printer has a paper jam or ran out of paper?

If you are in a Student Computing Lab, ask the Lab Monitor for help. If you are at a remote printer location, please contact the 24/7 IT Help Desk at 412-624-HELP (4357) for assistance.

Note: Canceled jobs will still be deducted from your print allocation. If you would like to receive a refund, you must visit a Student Computing Lab and speak to a Lab Monitor or call the 24/7 IT Help Desk at 412-624-HELP (4357) within 24 hours.

Print Quota and Printing Costs

Currently registered students and faculty receive $63 per semester for printing. This printing quota may be used toward single or double-side printing, and black & white or color printing. Black & white sheets are $0.07 each. Color sheets are $0.49 each. This is equivalent to 900 sheets printed in black & white or about 128 sheets printed in color.

Please note: there may be differences between the estimated cost of a job in My Print Center (more information on this below) than the actual cost at the Print Station. For example, a color job will show up as $0.49 per sheet on My Print Center but will be charged $0.07 per sheet if printed on a black and white Print Station. The cost listed for a job at the Print Station is the accurate cost.

Purchasing Additional Print Quota

Additional print quota can be purchased at the Walk-In Support Desk at the University Store on Fifth or using Pharos Pay Stations located in the David Lawrence Hall and Hillman Library Student Computing Labs. The pay stations accept only bills (up to $10) and coins (nickels, dimes, quarters, and dollar coins). Additional quota can be added via Panther Funds, credit card or cash at the Walk-In Support Desk at University Store on Fifth. 

You can check how many pages you have printed at any time. View your print quota at My Print Center at print.pitt.edu. You can also view this information by logging in to my.pitt.edu and clicking on the Pitt Print My Print Centerlink in the right-hand column. Available print quota balances are also displayed on the Pitt Print Station terminals, which allows you to see the balance each time that you print.

Refunds: Purchased print quota is refundable after graduation if the remaining balance is $5.00 or more. Refund requests must be submitted within 60 days of graduation. To start a refund request, please contact the 24/7 IT Help Desk at 412-624-HELP (4357).

Note: Print Quota and purchased printing funds are separate from Panther Funds. In order to use Panther Funds to print, you must visit the Walk-In Support Desk at the University Store on Fifth to purchase print funds.

My Print Center

My Print Center (print.pitt.edu) allows users to view current printing funds balance, lists all jobs sent to the Print queue that have not been released, list printing transaction history, and upload print jobs from most devices with a web browser. Files uploaded via My Print Center default to being printed duplex in black & white, but options can be changed after upload. The file size limit is 25 MB. Once a job is uploaded, it can be released the same as any other job submitted via MobilePrint, the Pitt Print Client, or from the Student Computing Labs. 

My Print Center: Frequently Asked Questions

What is My Print Center?

My Print Center lets students manage their Pitt Print service printing, including these tasks:

  • View the amount of funds in your printing account
  • View print jobs that are currently in your print queue
  • Upload files via web browser to your queue
  • Delete print jobs from your queue
  • Change options for print jobs submitted via My Print Center, MobilePrint, or Google Cloud Print
  • View printing history

How can I access My Print Center?

Go to print.pitt.edu and log in with Pitt Passport.

How can I view the amount of funds currently in my printing account?

Funds are listed on the bottom of the window:

  • My Funds are the total funds available to you.
  • Semester Quota lists the remaining funds of the $63 that each currently registered student and faculty member is given per semester. This is reset to $63 at the beginning of each semester.
  • User Added Funds are all funds that a user has purchased for the printing account. Any User Added Funds are carried over across semesters.

Note: My Print Center shows printing funds in a monetary amount. Black & white sheets are $0.07 each and color sheets are $0.49 each. Keep in mind that currently registered students  and faculty members receive $63.00 in print quota per semester, which is equivalent to 900 sheets printed in black & white or about 128 sheets printed in color.

How do I view the print jobs in my queue?

Once you’ve logged in to My Print Center, all jobs in your print queue will be displayed on the window, along with the following details for each job: file type, title/file name, number of pages and number of pieces of paper in the print job, the time the job was submitted, and the estimated cost of the job (charged when printed).                     

How can I upload files to be printed through My Print Center?

Click the Upload button at the top of the Job List. A file explorer window will appear, choose the file to upload, and then confirm. Note: It is recommended to only upload documents if your computer does not support the Pitt Print Client as the client allows additional features.

How can I delete print jobs from the queue?

In the Job List, highlight any jobs to be deleted by clicking the corresponding check box on the left. Then click the Delete button at the top of the Job List.

How can I change the options on jobs in my queue?

Please note: the ability to change options for print jobs is only available for jobs that have been submitted via MobilePrint, uploaded via My Print Center, or sent to Google Cloud Printing. Options cannot be changed for jobs submitted using the Pitt Print client or printed from the Student Computing Labs.

In the Job List, highlight any job you wish to edit the options. In the bottom-right of My Print Center you will see options you can change including Color (Color or Black & White), Pages per Side (1 or 2), Sides (Single Sided or Double Sided), Copies, and Page Range.

Any print option changes can be verified by clicking the paper icon in the Print Preview column.

How can I view my printing account history?

Choose Activity from the menu bar. A window will pop-up to display various information:

  • Activity Date and Activity Time – Date and time that the activity occurred.
  • Activity Type – Print or Credit. Print is any instance of a print job being released from a printer. Credit is for instances when funds are added to or removed from the account without a corresponding print job, such as when funds are added to the account by the user or when the Semester Quota is reset.
  • Description – This contains information about the print job including document name, number of pages, monochrome/color, and the simplex/duplex option. For credits, the description will only say Credit.
  • My Funds Charges – The amount of funds that are added or removed from the account.

Printing from Any Device

Printing from Personal Computers

Print from your Windows or macOS computer by installing the Pitt Print Client. The Pitt Print Client gives you all of the same printing options as if you were printing to a personal printer.

Using Your Personal Computer with Pitt Print

After sending a print job to a color or black & white print queue, you can pick up the document by swiping your University ID card or entering your University username and password at any Pitt Print Station.  

  1. Ensure the Pitt Print Client is installed, see the Installing the Pitt Print Client section below.
  2. Open the file you would like to print and select the Print command.
  3. A Print window will display. Select the printer named either Pitt Color Print Station or Pitt B&W Print Station and click OK.
  4. A Pharos Print Job Details (Windows) or Pharos Popup (macOS) window will appear. Enter your University Computing Account username and password then click Print.
        Windows and Mac Pharos Client Pop-Up Preview Image
    Note: If you send additional print jobs during the same login session on your computer, you do not need to retype your credentials. Instead, your password will be cached and you can proceed to step 5.
  5. Your print job is sent to the print queue. You may release your print job from any Pitt Print Station.

Installing the Pitt Print Client

Pitt Print client is available for 32-bit and 64-bit versions of Windows 7, 8, and 10, as well as macOS 10.12 and higher. To use the service, install the required Pitt Print Client from the Software Download Service at My Pitt

Determine if your Windows Computer Uses a 32-bit or 64-bit Operating System

If you are using a Mac, skip the instructions in this section.

The Pitt Print Client for Windows is available for download on the Software Download Service at My Pitt as a 32-bit or a 64-bit version. Before beginning a Windows download, use the following instructions to determine whether your computer is running a 32-bit or 64-bit version of Windows:

Windows 7 Users

Windows 8  & 10 Users

1.  Click the Start button.

2.  Right-click Computer, then click Properties.

3.  Under System, you can view the System type information. This will tell you if it is a 32-bit or 64-bit computer.

4.  Close any open windows.

1.  Move the cursor to the lower-left corner of the screen to see a Windows thumbnail tile.

2.  Right-click the tile and select System.

3.  Under System, you can view the System type information. This will tell you if it is a 32-bit or 64-bit computer.

4.  Close any open windows.

Configure Your Computer

To download the Pitt Print client, complete the following steps:

  1. Open a web browser to the Software Download Service and log in using Pitt Passport.
  2. Click “I hereby agree to the terms mentioned in this page” and “Agree and Close” to continue.
  3. Search for “Pitt Printing Client” using the search bar or locate the “Pitt Printing Client” entries in the Popular section.
  4. A list of matching results will display. Click the Pitt Print Client link for the version of the download that you need.
  5. Click the Download button to display the download link. Click the file download for the Pitt Printing Client and the download will begin.

    Windows
    1. Double-click the downloaded file to launch the installer.
    2. Click the Install button to begin the installation.
    Note: If you see a security warning, you must agree to it before the installation can proceed

    macOS
    1. Open the downloaded Pitt Print Client disk image.
    2. Next, double-click the Pitt Printing Client file to launch the installer.
    3. Click the Continue button.
    Note: If you see a security warning, you must agree to it before the installation can proceed.
    Note: During the installation, Mac users will be prompted to enter the username and password for their computer.

  6. ​Follow the prompts to complete the installation process.
  7. To log out of the Software Download Service, close your web browser.
  8. The Pitt Print Client has now been installed on your computer.

MobilePrint: Printing from Email

MobilePrint is an extension of the Pitt Print service that makes it simple to print from devices that do not support the Pitt Print Client such as smartphones, tablets, and Linux computers. Simply send an email message with the file that you want to print attached or enter the information that you want to print in the body of the email message. 

Using MobilePrint

When sending jobs through MobilePrint, default settings will be applied; it will be double-sided with the color option set by the email address used. Print options can be changed through My Print Center (additional information in the My Print Center section). Options include color/black and white, single- or double-sided, 1 or 2 pages per side, and number of copies.

Jobs can be sent to one of the following email addresses:

mobileprint@pitt.edu – to print double-sided in black & white

colorprint@pitt.edu – to print double-sided in color

MobilePrint: Frequently Asked Questions

What is MobilePrint?

MobilePrint is an extension of the Pitt Print service available at the Pittsburgh campus. Jobs can be sent from any device via email and retrieve the jobs at Pitt Print Stations located in the Student Computing Labs and throughout campus.

What is the email address for MobilePrint?

mobileprint@pitt.edu – for black & white option

colorprint@pitt.edu – for color option

What email address can I use for MobilePrint?

Any email account (Pitt or third party) can be used with MobilePrint; however, you must register your email account to use MobilePrint.

How do I register my email address to use MobilePrint?

The first time you send a print job via MobilePrint, you will receive an email message prompting you to register your email address. Follow the link provided in the email message and log in to My Print Center using Pitt Passport. Your email address will then be automatically registered in the MobilePrint system, and your print job will process. You may use more than one email address if you wish, such as your Pitt Email and a Gmail account. Keep in mind that you will need to register both addresses.

How do I send jobs to MobilePrint?

There are two ways to submit jobs via email to MobilePrint:

  1. Add the file you want to print as attachment.
  2. Add text (HTML, Rich Text, or Plain Text) greater than 400 characters to the body of an email message.

What platforms/devices are supported by MobilePrint?

Any computing platform with email can use MobilePrint, including Linux, iOS, Android, Windows RT, among others. It is not recommended to use MobilePrint on devices that support the Pitt Print Client as the client allows additional print options and supports all document types.

Do I need to install any special software or apps to use MobilePrint?

No additional software is needed to print. MobilePrint will work with any software that can send email.

Do I have to be on campus to use MobilePrint?  

No, you can print from anywhere that you are able to send emails.

What file types are supported by MobilePrint?

  • Adobe PDF (.pdf)
  • Microsoft Word (.doc, .docx)
  • Microsoft Excel (.xls, .xlsx, .xlt)
  • Microsoft PowerPoint (.ppt, .pptx, .pptm)
  • Open Office (.odt, .ods, .odp)
  • Images (.jpg, .gif, .png)
  • Text (.txt, .rtf, .csv)

How do I retrieve the print jobs I sent via email?

Print jobs will be available at any of the Pitt Print Stations. Simply swipe your University ID card at the station or log in using your University username and password to release the print job. This is the same method as if the job was printed from the Pitt Print Client on your computer or from one of the Student Computing Labs.

Note: Your print jobs are stored in the queue for 48 hours. If you do not print them within that time, they will be deleted.

Can I print more than one file in an email message?

You can only attach one document per email. The system will then process the attachment and the body of email if it is greater than 400 characters.

How do I know that my print job was successfully sent?

You will receive an email confirmation that the job was successfully sent to and processed by the print server. It will also mention if a job failed to process.

What if I don’t receive the email confirmation? 

Check your spam filter for the notice and make sure that the address colorprint@pitt.edu or mobileprint@pitt.edu is on the approved senders list.

How does this differ from printing from my computer using the Pitt Print Client?

No additional client needs to be installed to use MobilePrint. However, only certain file types are supported, and the available print options are more limited and must be changed with My Print Center.

Can I print two-sided documents with MobilePrint?

Yes. All jobs are sent as duplex (two-sided) print jobs by default.

Can I print one-sided documents with MobilePrint?

Yes. Jobs submitted with MobilePrint can be set to one-sided using the print options on My Print Center.

How will I be charged for printing via MobilePrint?

There is no difference in charge compared to printing from the Student Computing Labs or using the Pitt Print Client on a personal computer. Black & white sheets are $0.07 and color sheets are $0.49. Keep in mind that currently registered students and faculty receive $63 in print quota per semester, which is equivalent to 900 sheets printed in black & white or about 128 sheets printed in color.

Can I print in color using MobilePrint?

Yes, email the print job to colorprint@pitt.edu.

Do advance printing features such as printing multiple pages on a single sheet of paper, printing a selection of a document, collation options, etc. work with MobilePrint?

Print options can be changed through My Print Center (additional information in the My Print Center section). Options include color/black and white, single- or double-sided, 1 or 2 pages per side, and number of copies.

For more advanced printing options or the ability to print file types not supported by MobilePrint, print from a Windows or macOS computer using the Pitt Print Client or from any of the computers in the Student Computing Labs.

Pharos Print App: Printing from Mobile Devices

The Pharos Print app provides a Pitt Print solution for iOS and Android devices. Both versions allow users to upload print jobs, view jobs in the print queue, change print options on those jobs, and view the print quota for the account.

Using the Pharos Print App

  1. Download the Pharos Print app from the Google Play Store or the Apple App Store by searching for "Pharos Print" by Pharos Systems International.
  2. Enter print.pitt.edu for the server address.
  3. Enter 443 for the server port.
  4. Click Connect.
  5. Log in with your Pitt username (without @pitt.edu) and university password and click Log On.

Android

The Android version of Pharos Print contains many of the features of My Print Center. You can upload documents by clicking the Upload button and selecting any supported file on the Android file system. Features such as viewing print quota, deleting jobs from the queue, editing print options, and viewing job activity work similarly to the web interface of My Print Center.

iOS

The iOS version of Pharos Print allows users to view jobs in the queue, edit print options, and see the remaining print quota on the account.

Supported files can be uploaded with the Pharos Print App. Unlike My Print Center and the Android app, there is not an upload button, but supported files can be uploaded by loading the file and sharing it with the Pharos Print app.

Open the file to be uploaded and click the iOS share icon. From the list of apps that the file can shared with, click the “… More” icon. Enable “Share with Pharos Print” and click “Done.” You will now see “Share with Pharos Print” along with the other app options. Click this icon and then click “Print” to confirm the upload to Pharos Print.

Pharos Print App: Frequently Asked Questions

Where can I download the Pharos Print App?

The Pharos Print app can be downloaded from the Google Play Store or the Apple App Store by searching for “Pharos Print” by Pharos Systems International.

How do I log into Pharos Print App?

When first launching the app, you will be asked to enter a server address and server port. Enter print.pitt.edu and 443 for the respective fields and click Connect.

When prompted for username and password, enter your Pitt username (without @pitt.edu) and your University password and click Log On.

What can I do with the Android version of Pharos Print?

The Android version of Pharos Print contains many of the features of My Print Center. You can upload documents by clicking the Upload button and selecting any supported file on the Android file system. Features such as viewing print quota, deleting jobs from the queue, editing print options, and viewing job activity work similarly to the web interface of My Print Center.

What can I do with the iOS version of Pharos Print?

The iOS version of Pharos Print allows users to view jobs in the queue, edit print options, and see the remaining print quota on the account.

Supported files can be uploaded with the Pharos Print App. Unlike My Print Center and the Android app, there is not an upload button, but supported files can be uploaded by loading the file and sharing it with the Pharos Print app.

Open the file to be uploaded and click the iOS share icon. From the list of apps that the file can shared with, click the “… More” icon. Enable “Share with Pharos Print” and click “Done.” You will now see “Share with Pharos Print” along with the other app options. Click this icon and then click “Print” to confirm the upload to Pharos Print.

Google Cloud Printing: Printing from Chromebooks and Chrome Browsers

Google Cloud Printing allows Chrome OS users a native method of printing without having to send an email or upload files to My Print Center. Jobs printed through Google Cloud Print will be accessible in the same way as any other Pitt Print job.  

Using Google Cloud Printing

  1. Configure your Google account for Pitt Print and register your Google account with the Pitt Print system following the information on the Google Print FAQ below.
  2. Open the file you would like to print and select the Print command.
  3. Choose Pitt Print Station and set your printing options.
  4. Click Print.
  5. The print job may take several minutes to process.

Google Cloud Printing: Frequently Asked Questions

What is Google Cloud Print?

Google Cloud Print allows Chrome OS (and any device running Google Chrome) to print to a cloud-based printer that connects to the Pitt Print system. All print jobs appear in the queue and can be securely released from any Pitt Print Station just as any other Pitt Print job.

Why would I use Google Cloud Print?

Pitt Print only offers native printing clients for Windows and macOS computers. This provides a native printing option for Chrome OS devices.

What account should I use for Google Cloud Print through Pitt Print?

The personal Google account that you use to log into your Chrome OS device.

How do I add Google Cloud Print to my account?

  1. Click the following link: https://www.google.com/cloudprint/addpublicprinter.html?printerid=92678900-df31-e904-6f30-c2bcf45bec6c&key=1472654599.
  2. Click the Add Printer button.

How do I register my Google account to use Pitt Print?

The first time you send a print job via Google Cloud Print, you will receive an email message prompting you to register your Google account. Follow the link provided in the email message and log in to My Print Center with Pitt Passport. Your Google account will then be registered in the Pitt Print system, and your print job will process. If you have previously registered your Google email address for MobilePrint, you will not have to perform this step.

How do I print with Google Cloud Print?

While using a Chrome OS application, choose the print option, choose Pitt Print Station as your printer, set your printing options, and click Print. Your job will process and be sent to the Pitt Print queue.

Please note it may take a few minutes for the print job to appear in the Pitt Print queue.

How do I retrieve the print jobs I sent via Google Cloud Print?

Print jobs will be available at any of the black and white Pitt Print Stations. Simply swipe your University ID card at the station to release the print job. This is the same method as if the job was printed from the Pitt Print Client on your computer or from one of the Student Computing Labs. Note: Your print jobs are stored in the queue for 48 hours. If you do not print them within that time, they will be deleted.

Can I print with custom settings to the Google Cloud Print Pitt Print Station?

Yes, you are able to choose color or black and white printing and portrait or landscape layout.

Can I print double-sided documents with the Google Cloud Print?

Yes. All jobs are sent as duplex (two-sided) print jobs by default

Can I print one-sided documents with the Google Cloud Print?

Yes. Jobs submitted with Google Cloud Print can be set to one-sided using the print options on My Print Center.

Printing in the Student Computing Labs or Using Computer Kiosks

Both color and black & white printers are available in most Student Computing Labs. By default, print jobs sent from a lab computer are sent to black & white Pitt Print stations. Students simply swipe their University ID cards or enter their University username and password at the Pitt Print Station to print and pick up their jobs.

Note: The Bellefield Hall Lab does not have color printing.

Using the Student Computing Labs or Computer Kiosks to Print

Pitt Print is already configured on all Computer Kiosks and all computers in the Student Computing Labs. To send a print job:

  1. Open the file you would like to print and select the Print command.
  2. A Print window will display. Select the printer called Pitt Color Print Station or Pitt B&W Print Station A/B (either A or B will work) and click OK.
  3. Your print job is sent to either the color or black & white print queue. You may release your color print job from any color Pitt Print Station, or black & white print job from any black & white Pitt Print Station on campus.

Printing from Unix

The lpr command prints files on Unix. Use the -Pqueuename option to select a printer.

Example: lpr -Ppittprint sample.file

Result: This is the default output. Single-sided output, one page worth of text per side, portrait format. Output is queued to the Pitt Print Stations.

Note: The Unix operating system is case sensitive; type all commands in lower-case letters unless noted otherwise.

Pitt Print Station Locations

Complete List of Print Station Locations — B&W Printing

  • Alumni Hall Student Computing Lab (B-40) ***
  • Amos Hall Lobby *
  • Barco Law Building (ground, 1st, & 4th floors)
  • Bellefield Hall Student Computing Lab Classroom (314) ***
  • Benedum Hall Student Computing Lab (B-06)
  • Bouquet Gardens, Building J (near mailroom) *
  • Brackenridge Hall Lobby *
  • Bridgeside Point 100 (1st and 3rd floors)
  • Bruce Hall Lobby
  • Cathedral of Learning Student Computing Labs (G-25, G-27, G-62)
  • Chevron Science Center Lobby
  • Crabtree Hall (A438)
  • David Lawrence Hall Student Computing Lab (230) **
  • Forbes-Craig Apartments (1st floor lounge) *
  • Forbes Hall (1st floor lounge) ***
  • Forbes Tower (4th floor)
  • Hillman Library (ground, 1st, and 4th floors)
  • Holland Hall (11th floor lounge) *
  • Information Sciences Building (3rd floor)
  • K. Leroy Irvis Hall (near mailroom) *
  • Langley Hall Lobby
  • Litchfield Towers Lobby
  • Lothrop Hall Lobby *
  • McCormick Hall (Lobby) *
  • Mervis Hall (1st floor)
  • Nordenberg Hall (3rd floor) *
  • O'Hara Student Center (2nd floor)
  • Panther Hall (near mailroom) *
  • Petersen Events Center (food court and athletics computing lab)
  • Public Health Building (near vending machines)
  • Ruskin Hall (near mailroom) *
  • Salk Hall (2nd & 4th floors)
  • Scaife Hall (Falk Library)
  • Sennott Square (2nd floor)
  • Sutherland Hall Student Computing Lab (120) ***
  • Trees Hall (1st floor)
  • University Store on Fifth (main level)
  • Victoria Hall (2nd floor)
  • Wesley W. Posvar Hall (1st near S. Bouquet St. entrance)
  • William Pitt Union (Lobby and 6th floor)

* Note that for security reasons, these Print Stations are only accessible to students living in those residence halls.

All students can print to the Print Stations located in the other residence halls.

** The David Lawrence Computing Lab is being renovated during the summer 2019 term. Printing is not available at this location during construction.

*** These locations are closed during the summer term. The printer in the 314 Bellefield Hall classroom will be available during scheduled reservations.

Complete List of Print Station Locations — B&W Multifunction Printers

Multifunction Print+Copy Stations allow users to:

  • Make photocopies using available print quota or purchased print funds
  • Scan to a USB drive for free (must be formatted as FAT32)
  • Release print jobs in your queue

Multifunction Printer Locations:

  • Alumni Hall Student Computing Lab (B-40) ***
  • Bellefield Hall Student Computing Lab Classroom (314) ***
  • Benedum Hall Student Computing Lab (B-06)
  • Cathedral of Learning Student Computing Labs (G-27)
  • David Lawrence Hall Student Computing Lab (230) **
  • Hillman Library Student Computing Lab (112)
  • Sutherland Hall Student Computing Lab (120) ***

** The David Lawrence Computing Lab is being renovated during the summer 2019 term. Printing is not available at this location during construction.

*** These locations are closed during the summer term.

Complete List of Print Station Locations — Color Printers

  • Alumni Hall Student Computing Lab (B-40) ***
  • Barco Law Building (1st floor)
  • Benedum Hall Student Computing Lab (B-06)
  • Cathedral of Learning Student Computing Labs (G-27)
  • David Lawrence Hall Student Computing Lab (230) **
  • Hillman Library Student Computing Lab (112)
  • Scaife Hall (Falk Library)
  • Sutherland Hall Student Computing Lab (120) ***

** The David Lawrence Computing Lab is being renovated during the summer 2019 term. Printing is not available at this location during construction.

*** These locations are closed during the summer term.