Microsoft Teams Resources | Information Technology | University of Pittsburgh
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Microsoft Teams Resources

Learn how to use Microsoft Teams so everyone you work with can chat, meet, call, and collaborate in one place, no matter where you are physically located.


Make a Smooth Transition to Teams from Skype for Business

Microsoft is planning to replace Skype for Business with Teams, which combines instant messaging with additional video conferencing, calling, and document collaboration tools into a single, integrated app. Pitt IT is here to help you during this change. To learn how the transition may impact you, expand the box below that best describes your Skype for Business usage.

I do not use Skype for Business at all.

You can start using Microsoft Teams today to collaborate and communicate using chats, collaboration, meetings, and Teams to Teams calls. Use the content below to learn how you can use Teams in your work today.

I use Skype for Business for chats, meetings, or file sharing.

Teams can meet all of your needs for chats, meetings, file sharing, and much more. See the resources below to learn how to use Teams. You can start using Teams today alongside Skype for Business to gradually transition your daily work to Teams before the University moves to Teams only.

I have a Skype for Business phone.

Pitt IT plans to work with all of our Skype for Business phone users as a trusted partner to make the transition as seamless as possible. Calls to your University telephone number will continue to ring in Skype for Business until you are fully migrated to Teams. We recommend that you learn how to use Teams for chat and collaboration before the migration, so that you can become familiar with the app before you will need to use it for phone purposes. See the resources below to start learning how to use the Teams app. You can also preview how you will use Teams to make and receive University phone calls, just as you do now with Skype for Business.


Teams Help

Tips and Tricks Blog

Learn how to use Teams, organize your remote work, and much more with our Teams-related blog articles.

Teams Help

Frequently Asked Questions

Not sure about something related to Microsoft Teams? Check our FAQ section to find answers to common questions.

Visit Teams FAQ

Quick Tips and Video Training

Learn How to Use Teams Better

Watch these quick videos for quick tips on using Teams for chats, meetings, and calling.

LinkedIn Learning

Enjoy Guided Teams Tutorials

Try LinkedIn Learning tutorials to get guided video lessons on using Teams for chats, collaborations, meetings, calls, and more.

Go to LinkedIn Learning

Quick Reference Guides

Get Started with a Downloadable PDF

Use our downloadable PDF guides to quickly learn how you can use the many tools and capabilities availble to you in the Teams app.

Teams Help

Microsoft Training Videos for Pitt

Watch and follow along with video tutorials that have been customized and tailored for Teams users at the University of Pittsburgh.

View Teams Training Webinars

24/7 IT Help Desk

Still Need Help with Teams?

The 24/7 IT Help Desk is your central point of contact for all Pitt Information Technology services. Get fast and friendly technical support how and when you want it—including holidays—via phone, live chat, online form, email, or drop-in or virtual visit.