Pitt IT Launches Virtual Walk-In Support Desk
Monday, June 1, 2020 - 11:44amWith the University’s transition to remote operations, Pitt Information Technology is pleased to offer Virtual Walk-In Support.
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Alerts and Announcements
Digital Certificate Renewal Scheduled for Tonight
Friday, May 29, 2020 - 5:07pmIt is possible that some users may be prompted to accept the new certificate when authenticating to PittNet.
The New Federated Authorization Community is Coming June 1
Tuesday, May 26, 2020 - 11:46amNew self-service community allows faculty and staff to complete Federated Authorization Requests online.
New Pitt Mobile App to Launch June 1
Friday, May 22, 2020 - 4:44pmA new version of the Pitt Mobile app is planned for release on June 1. The app will feature a modern new look and improved ease of use, based on feedback received from the University community.
Zoom Security Upgrade Requires Installation of New Client by May 30
Friday, May 22, 2020 - 2:55pmAfter May 30, older versions of Zoom clients will be required to upgrade before they can be used to start or join a Zoom meeting.
PittNet VPN (Pulse Secure) Maintenance on May 15
Thursday, May 14, 2020 - 11:16amMaintenance begins this Friday at 9 p.m. and lasts one hour with no downtime; once completed, macOS and Windows users should follow login prompt to update Pulse client version.
REMINDER: Intermittent System Outages During Weekend Downtime
Thursday, May 14, 2020 - 8:47amUniversity systems will be unavailable at times during the maintenance period.
RESOLVED: Service Provider Issue Affecting Access to Pitt Email via myPitt
Wednesday, May 13, 2020 - 2:32pmMicrosoft is aware of the issue and working to restore full service as quickly as possible.
May Microsoft Security Update
Tuesday, May 12, 2020 - 3:17pmMicrosoft Corporation has announced security updates for May that affect Microsoft Windows, Edge, Office, and more.
Student Information System (PeopleSoft) Monthly Vendor Maintenance Scheduled for May. 16-17
Tuesday, May 12, 2020 - 10:37amVendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 7 p.m. on Saturday, May 16. This work is expected to last until 7 p.m. on Sunday, May 17.
RESOLVED: Service Provider Issue May Intermittently Affect Network Access at Bradford Campus
Saturday, May 9, 2020 - 10:29amBradford campus users may experience intermittent network service interruptions as PennREN works to resolve the issue.
PRISM Maintenance Scheduled for May 8–9
Wednesday, May 6, 2020 - 10:37amPlease save all work, complete all transactions (including printing), and exit the system before 5 p.m. on Friday.
Phishing Alert: Quarantined Message Scam from “Support Desk” Includes Recipient’s Email Address
Tuesday, May 5, 2020 - 1:22pmThe message asks the reader to click a button to review their quarantined messages.
Campus Power Outages Affecting Remote Desktop Connections for Some Pitt Users
Saturday, May 2, 2020 - 9:05pmThose impacted should coordinate with their department to have the computer manually powered on in order to reestablish a remote desktop connection.
Power Issues Cause of Network Service Disruption in Chevron and Other Campus Buildings
Saturday, May 2, 2020 - 2:54pmTNetwork service is being restored after the service provider resolved the power issues.
Preferred Name Enhancements Take Effect May 9
Friday, May 1, 2020 - 1:38pmPreferred name will display within additional Microsoft-provided services, including apps like iOS Mail and Mac Mail.
Student Information System (PeopleSoft) Maintenance Scheduled for May 8-10
Friday, May 1, 2020 - 11:15amPeopleSoft and Pitt PS Mobile will be unavailable beginning at 11:59 p.m. on Friday, May 8; users should clear their browser cache to prevent issues.
Be Vigilant for Phishing Scams Related to Student Aid and the CARES Act
Thursday, April 30, 2020 - 12:31pmBe aware for scammers who request your SSN or other sensitive information as a prerequisite for receiving a CARES Act grant.
Critical Network Maintenance Scheduled for May 16–17; University Systems to be Impacted
Thursday, April 30, 2020 - 9:42amAffected systems include myPitt (my.pitt.edu), University websites, and systems that require authentication through Pitt Passport.
PRISM Maintenance Scheduled for May 1–2
Wednesday, April 29, 2020 - 5:06pmThe system will be offline beginning at 5 p.m. on Friday, May 1, and continuing through noon on Saturday, May 2.