New Student Welcome Center | Information Technology | University of Pittsburgh

New Student IT Welcome Center

Before You Arrive

Do you know that you have access to amazing IT perks before your first day of classes? Browse through this checklist to make sure you have everything you need to succeed.

Take Advantage of Computer Discounts

Thinking about purchasing new hardware? See our recommended configurations and then save on your choice of select Apple or Dell products.

See Recommended Configurations

Get Microsoft Office for Free

There’s no need to buy Microsoft Office. Install Office 365 ProPlus for Windows or Mac, at no cost, on up to five devices—along with Office Mobile apps for Android and iPhone.

Get Office 365

Protect Your Computer

Download the latest Antivirus and Anti-Malware (Malwarebytes) Protection for free.

Explore Security Software

Check Your Pitt Email

It’s important to check email regularly. Most official communications, notifications and alerts from the University, your department and your professors come via email.

Set Up Your Email

Browse the Pitt App Center

From viewing class assignments to checking the Panthers’ score and avoiding lines at lunch, there are nearly 50 University-related mobile apps for iOS and Android phones.

Browse Pitt Apps

Install the CourseWeb App

The Blackboard app helps you keep up-to-date on assignments, join virtual classes, collaborate on projects, and stay in touch with instructors and classmates while on the go.

Download CourseWeb

IT keeps getting better

IT Resources on Campus

When you arrive at Pitt, you have a wide selection of IT support options and benefits at your fingertips. Take advantage of these complimentary resources when you need them.

Access Two Wi-Fi Networks

You’ll find PittNet in academic and administrative buildings and MyResNet in all rooms, common areas, and dining facilities in residence halls.

Get Connected

Stay In-the-Know

Subscribe to the student IT e-newsletter at or sign up to receive text updates.

Get IT Text Alerts

Download More than 70 Software Titles

As a student, you get access to more than 70 specialized software titles at no charge.

Download Free Software

Print at Convenient Locations

Each semester, you are given a $63 print quota, which is equivalent to 900 B&W or 127 color sheets. Send a print job remotely from any location, on any device, and print to any of the 70+ Pitt Print Stations on campus.

Locate Print Stations

Locate Additional IT Resources Around Campus

Find the nearest Student Computing Lab, Computer Kiosk, Mobile Charging Station, or Walk-In Support Desk with our convenient IT service map.

View the IT Map

Help Yourself with our Knowledge Library

Find answers to common questions with our library of help articles—covering everything from security tips, to guides for using specific software titles.

Read How-To Articles

IT Help—When and How You Want It

The 24/7 IT Help Desk is your central point of contact for all Pitt Information Technology services. Get fast and friendly tech support via phone, chat, email, or an online form.

Get Help Now

Visit Walk-In Support for Hands-On Help

Stop by either of the Walk-In Support Desks for issues with installing software, changing passwords, setting up Wi-Fi, and more. For more time-consuming issues, drop off your device and pick it up when it’s ready. Note: hardware repair is not available.

Visit the Walk-In Support Desk

Work for Pitt IT

Find a student job with Pitt IT that matches your skills and schedule. We offer a variety of positions with flexible hours, relevant work, and convenient locations.

View & Apply for IT Jobs

Get with IT