Technology Training | Information Technology | University of Pittsburgh

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Technology Training


We provide a wide variety of training resources to help University students, faculty, and staff become more proficient with computing resources and applications to facilitate academic and job productivity. Technology workshops are offered through the Human Resources Faculty and Staff Development Program, and business areas can also request technology workshops tailored to their specific departmental needs. Orientation sessions are provided to new Enterprise Digital Signage content administrators and iTunes U content administrators. Self-paced, online training videos are available for the Student Information System (PeopleSoft). Pitt Information Technology (Pitt IT) also provides an overview of computing resources at the University for students, faculty, and staff orientation sessions throughout the school year.

Departmental Workshops

Pitt IT provides training for both new and existing administrative applications and tools that are used by University staff. Learn more about training options for your department.

Enterprise Business Intelligence

Pitt IT hosts quarterly meetings of the Business Intelligence Practice Group. Meetings feature updates on the University’s data and analytics initiatives, guest speakers, tips, and training. The BI Practice Group website provides documentation, resources, and discussion for the group. You can join the group by completing a short online form.

Pitt IT provides consulting to administrators at the University of Pittsburgh in the areas or reporting, analytics, and data science. If you are interested in dashboards, data analysis, predictive analytics, or have other data-related needs, contact the 24/7 IT Help Desk to arrange for a consultation. If you are interested in attending a Cognos Jobs training session, please request "Training for Creating and Running Jobs in Cognos" in your help request.

Enterprise Digital Signage

Pitt IT provides instruction to academic centers and departments on the creation, maintenance, and sharing of content through our Enterprise Digital Signage software.


Faculty and Staff Development Program

Pitt IT provides technology workshops through the Human Resources Faculty and Staff Development Program, and business areas can also request technology workshops to their specific departmental needs.

Download Microsoft Office 2013 Training Manuals

On-Demand Training with LinkedIn Learning

Our On-Demand Training (LinkedIn Learning) service provides unlimited access thousands of online training videos on technical and business applications. Watch videos on Excel, PowerPoint, Photoshop, digital photography, web design, animation, blogging, video editing, and more through a partnership with LinkedIn Learning. Click here for more information about On-Demand Training (LinkedIn Learning).

Student Information System (PeopleSoft) and PeopleSoft/HighPoint Campus Experience (CX)

We provide a self-service video introduction to the Student Information System (PeopleSoft) for new administrative users. For more information, visit the Student Information System (PeopleSoft) page. The University Registrar’s Office provides Student Information System (PeopleSoft) and PeopleSoft/HighPoint Campus Experience (CX) training materials, here.

Degree Planner, part of PeopleSoft/HighPoint Campus Experience (CX), provides a variety of benefits to students and advisors. This tool helps students evaluate options and plan a clear path to graduation. A student video about Degree Planner is available here.

Technology Services Orientations

We also provide an overview of computing resources at the University for Student, Faculty, and Staff Orientation Sessions throughout the school year. Any academic center that is interested in including a Computing Resources presentation on their student orientation agenda can call the Technology Help Desk at 412-624-HELP (4357).

Training Feedback

We are continuously looking for ways to improve our training services. Please share your thoughts with us.

University Library System Training

For Mendeley, EndNote, and Zotero Citation Tools and Training, go to

Software Training

A broad range of software training is available online through On-Demand Training (LinkedIn Learning). In addition, Adobe Education Exchange provides access to a wealth of free professional development courses and workshops, free teaching materials, and the expertise of a community of creative educators.

Trainer Mark in front of Cathedral
Mark Mercier
Technical Trainer

Live Webinar Training

Instructor-Led Workshops

Technology Training classes are offered through live webinars.

These workshops offer helpful content from Pitt IT's technology trainers and give attendees the ability to ask questions and view training presentations from their connected locations.

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Remote Work Training

Zoom Video Conferencing

Learn how to take advantage of the powerful collaboration tools and video conferencing options offered by Zoom.

Learn More

Instructor-Led Workshops

Customized Training Solutions

Pitt IT provides technology workshops through HR’s Faculty and Staff Development Program (FSDP) on topics ranging from Microsoft Office to IT security. Departments can also request technology workshops customized for their faculty and staff. Browse the collection of previously offered classes below and be sure to check back in the future for workshops offered during the Spring and Summer.

Catalogue of Previously Offered Classes

Box Basics: Getting Started with Cloud Collaboration Microsoft Office 2019: Word, Excel, and PowerPoint Quick Start
DocuSign Basics: Gather eSignatures and Manage Document Workflow Microsoft Outlook 2019: Organize Your Inbox
DocuSign Next Steps: Enhancing Digital Agreements Microsoft PowerPoint 2019: Punch Up Your Presentation
IT Security: Protecting Yourself and the University from Cyberthreats Microsoft Teams: Communicate and Collaborate Like Never Before
LabArchives: Making the Switch to Electronic Research Notebooks Microsoft Word 2019: Personalization and Graphics
Lecture Capture (Panopto): Record and Share Your Own Videos Microsoft Word 2019: Word Wizardry Fundamentals
LinkedIn Learning: Professional Development On-Demand Qualtrics Basics: Create Your Own Online Surveys
Microsoft Excel 2019: Unleash the Power of PivotTables Qualtrics Next Steps: Doing More with Online Surveys
Microsoft Excel 2019: Worksheet, Formula, and Chart Fundamentals Visual Analytics: Getting Started with Data-Informed Decision Making

Customized Programs by Expert Trainers

Request a Departmental Workshop

Set your team up for success: get everyone on the same page, brush up on outdated skills, and give staff added knowledge to do their best work. Pitt Information Technology can create a fully tailored learning program led by our expert trainers.

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Learning on Your Schedule

Learning Outside the Classroom

Don’t have the time to attend a workshop? Would you rather learn at your own pace? Need to learn a different topic than our IT workshops? We have IT learning resources that may be just right for you.