Information Technology

You are here

Get Help

Pitt IT provides support for your computing experience at the University through the 24/7 IT Help Desk and our support teams, including Student Technical Consultants and Core Consultants. For help with applications, operating systems, and the UPMC network, please refer to the Software and Application Support information.

All Services

24/7 Help Desk

Access IT Services in China

Advanced Threat Protection for Email

Azure Lab Services for Classrooms

BeyondTrust Secure Remote Support

Cloud Collaboration (OneDrive/Box)

Computer Specs and Discounts for Students

Computing Equipment Specs and Purchasing for Staff/Instructors

Consulting for Departments

Consulting for Faculty/Staff

Consulting for Students

Directory Services

Document Management (Perceptive Content / ImageNow)

Electronic Research Notebooks (LabArchives)

Emergency Notification Service (ENS)

Enterprise Business Intelligence

Enterprise Cloud Computing

Enterprise Device Management

Enterprise Digital Signage

Enterprise Network File Storage (Andrew File System)

Enterprise Spam and Virus Filter with Exchange Online Protection

Enterprise Systems Management

Enterprise Web Infrastructure

eSignature Service (DocuSign)

Faculty Information System (Elements)

GitHub Enterprise at Pitt

Google Workspace (formerly G Suite)

Grants Management: Fiscal Panther (Tableau)

Grants Management: Grants Forecasting (Oracle PBCS)

Information Security Awareness Training

IT Partners Program

Learning Management System (Canvas)

Lecture Capture (Panopto)

Mailman (Mailing Lists)

Managed Server Hosting

Microsoft Enterprise Skills Initiative (ESI)

Microsoft Office 365 at Pitt

Microsoft Office 365 OneDrive (Cloud Storage)

Microsoft Teams

Mobile Apps for Managing Your Academics

Mobile Device Charging Stations

Multifactor Authentication (Duo)

My Pitt (my.pitt.edu)

NameCoach at Pitt

Network Operations Center (NOC)

NotifyU Text Updates

On-Demand Training (LinkedIn Learning)

On-Demand Training (Lynda)

Online Survey Service (Qualtrics)

Operating Funds Forecasting

Palo Alto Networks Next-Generation Firewalls

Password Manager (LastPass)

PeopleSoft/HighPoint Campus Experience (CX)

PeopleSoft/HighPoint Campus Experience (CX)

Pitt Email and Calendar (Outlook)

Pitt Mobile

Pitt Passport: Your Trusted Single Sign-On Experience

Pitt Print Stations (Pharos)

Pitt Software Update Service

PittNet VPN (GlobalProtect)

PittNet VPN (Pulse Secure)

PRISM: Pitt’s Real-time Integrated Solutions for Management

Read Green

Research Computing

Research Data Management (Globus)

Research Firewall Zone

Research Networks

Retirement IT Checklist

ScienceDMZ

Security

SendToMobile

Smartphone and Mobile Device Services

Software Distribution Services

Software Download Service at My Pitt

Software/Application Support

Student Computing Labs

Student Information System (PeopleSoft)

Student Mart Access

Student Technology Perks

System Downtime/Change Management

Tableau Software

Technology Training

Technology Training for University Departments

technology.pitt.edu

Telephone and Voicemail

Telephone Conferencing Services

University Computing Accounts and Account Management

University Data Warehouse

Unix Timesharing / Unix File Storage

Vendor Security Risk Assessment

Virtual Computing Lab

Virtual Desktop

Wi-Fi Networks

Zoom Rooms

Zoom Video Conferencing

Revised 09/30/22 Copyright © 2022