Alerts & Notifications

Resolved: UPMC Issue Affecting Access to eBenefits Website

Friday, August 10, 2018 - 2:28pm

UPMC has resolved the issue that earlier affected access to eBenefits sites through My Pitt. Full service has been restored.

Thursday, August 9, 2018 - 13:26
UPMC is experiencing an issue that is affecting access to eBenefits sites—including access to MyHealth Online through My Pitt. UPMC is aware of the issue and working to restore service as quickly as possible. Updates will be posted as they become available.

Enhance CourseWeb Classes with Mobile-Friendly Web Conferencing

Monday, August 6, 2018 - 11:02am

Blackboard Collaborate provides accessible, mobile-friendly web conferencing directly through CourseWeb (Blackboard Learn) to help instructors engage and collaborate with their students.

Resolved: Service Provider Issue Affecting Message Waiting Indicator Light on Avaya Phones

Tuesday, July 31, 2018 - 1:02pm

The message waiting indicator light on Avaya phones remains on after the user has listened to voicemail messages.

Scheduled Maintenance to Affect Software Store in Panther Express on Aug. 4

Tuesday, July 31, 2018 - 8:40am

The service will be unavailable during the standard downtime period from 11 p.m. on Saturday, Aug. 4, to 7 a.m. on Sunday, Aug. 5.

Service Provider Maintenance Affects Some Software Downloads on July 31

Friday, July 27, 2018 - 8:35am

Access to download software through pitt.onthehub.com will be unavailable for up to two hours while work is completed.

Resolved: Service Provider Issue Causing Delay in Delivery of Pitt Email Attachments

Thursday, July 26, 2018 - 2:40pm

Microsoft has resolved the issue. Full service has been restored.

Absolute DDS/Computrace License Expires August 16, 2018

Wednesday, July 25, 2018 - 8:38am

The University experienced minimal recovery of laptops with DDS installed.

Cognos Extended Maintenance Scheduled for July 28-29

Monday, July 23, 2018 - 10:35am

Cognos will be unavailable from 7 p.m. on Saturday, July 28, through 7 p.m. on Sunday, July 29.

Service Provider Maintenance Scheduled for Pitt Video on July 28

Friday, July 20, 2018 - 4:28pm

Pitt Video will be unavailable for up to three hours while work is completed.

Service Provider Maintenance Scheduled for Electronic Lab Notebooks (LabArchives) on July 22

Monday, July 16, 2018 - 3:10pm

Electronic Lab Notebooks will be unable to store, manage, and share lab data between 1 and 5 a.m.

Resolved: Intermittent Box Slowness Affecting Some Users

Monday, July 16, 2018 - 2:18pm

Box has resolved the intermittent issue that caused some users to experience slow uploads, downloads, and page loads.

Student Information System (PeopleSoft) Vendor Maintenance for July 21-22

Monday, July 16, 2018 - 10:56am

UPDATE: Maintenance Completed.

July Microsoft Security Update

Tuesday, July 10, 2018 - 3:20pm

Microsoft Corporation has announced security updates for July that affect Internet Explorer, Edge, Windows, Office, Skype for Business, and more.

Service Provider Maintenance Will Briefly Affect ENS and NotifyU Text Messaging Services on July 9

Tuesday, July 3, 2018 - 11:47am

The maintenance will not affect the University’s ability to send emergency alerts or the ability of ENS subscribers to receive emergency alerts.

Phishing Alert: Library Account Expiration Scam Mimics PITTCat Webpage

Monday, July 2, 2018 - 5:49pm

The scam claims access to your library account is expiring soon due to inactivity.

Resolved: Issues Affecting Outlook on the Web

Monday, July 2, 2018 - 3:02pm

Microsoft has resolved its intermittent issue that affected access to public calendars via Microsoft Outlook on the web.

Resolved: Comcast Outage Affecting Access to Cloud Apps, Duo Mobile

Friday, June 29, 2018 - 11:17pm

Nationwide internet service outage has been resolved.

Resolved: Outage Affecting Services on Bradford Campus

Friday, June 29, 2018 - 11:16pm

The issue has been resolved and full voice and network service is restored.

Resolved: Issue Affecting Find People Functionality of Pitt Mobile (m.pitt.edu)

Tuesday, June 26, 2018 - 11:50am

The issue has been resolved and full service is restored.

Revised: Rave Guardian App Update Available June 27

Monday, June 25, 2018 - 2:08pm

Rave will also temporarily disable the Safety Timer feature on June 27, but plans to enable it again during an update later this summer.

Information Technology

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