PeopleSoft and PeopleSoft/Highpoint Campus Experience (CX) will be unavailable during an extended upgrade scheduled for improved operational efficiency of the Student Information System from 10 p.m. on Thursday, Sept. 28, through 11 p.m. on Sunday, Oct. 1. PittPAY and Parchment (eTranscript Ordering) will also be unavailable during the upgrade. The Learning Management System (Canvas) will remain available.
Please note that the URL address for PeopleSoft will change. If you are a PeopleSoft user or support PeopleSoft users in your department, please take note of the following:
- Prior to Oct. 1, please update any bookmarks in browsers and links on school or department websites:
- Point PeopleSoft Student Information System links to https://my.pitt.edu/launch-task/all/peoplesoft-student-info-system.
- Point PeopleSoft/HighPoint links to https://my.pitt.edu/launch-task/all/peoplesoft-highpoint-cx.
- On Thursday, Sept. 28, be certain to complete all transactions and exit the system before 10 p.m. Any transactions that are not completed will be terminated without notice when the system goes offline.
Note: PeopleSoft and PeopleSoft/Highpoint Campus Experience (CX) data used for the Data Warehouse will be refreshed on Sept. 28 and available for use but will not be updated during this downtime. Therefore, users should wait until Oct. 2 when the upgrade is complete to access the most current data.
Should an issue occur, information will be posted to status.pitt.edu. The systems will be returned to service earlier if work is completed ahead of schedule.
This upgrade for improved operational efficiency of the Student Information System was scheduled in consultation with the Office of Admissions & Financial Aid and Office of the University Registrar. Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this announcement.