PittNet Wi-Fi: Connecting your Apple TV | Information Technology | University of Pittsburgh
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PittNet Wi-Fi: Connecting your Apple TV

Overview

The following instructions can be used to configure your Apple TV to connect to PittNet Wi-Fi. At this time wired 802.1x connections to PittNet are not supported by the Apple TV. Certain steps require you to switch between your Apple TV and Mac computer, so pay attention to which is required. 

Requirements

  • An Apple computer running macOS 10.14 or higher.
  • Micro USB or USB-C cable (older models) or an Apple TV and macOS computer on the same wired or Wi-Fi network (new models).
  • Apple TV and macOS Computer updated with current software versions.
  • Initial configuration of the Apple TV so that it is on the home screen​.

Configuring Apple TV

  1. On the Apple TV, go to Settings > General > Profiles.
  • Remove all previous WIRELESS-PITTNET profiles, if any exist.
  • This option will not exist if profiles were not previously installed.
  1. Return the Apple TV to the home screen.
  2. On the Mac computer, Download Apple Configurator 2 from the Mac App Store.
  3. Open Apple Configurator 2.
  4. Create the network profile by choosing File > New Profile from the Mac menu bar.
  5. You will need to configure several profile settings; from the General tab, enter WIRELESS-PITTNET as the Name.
    Note: This is how the profile will be named under Profiles on the Apple TV.

Apple TV Screenshot 1

  1. Select the Wi-Fi tab, click Configure, then provide the following information:

Apple TV Screenshot 3

  • Service Set Identifier (SSID): type WIRELESS-PITTNET.
  • Auto Join: check this selection.
  • Security Type: select WPA / WPA2 Enterprise (Enterprise Settings will appear after selecting this option).
  • Enterprise Settings: Protocols tab.
    • Accepted EAP Types: select PEAP.
    • Username: type in your University Computing Account username.
    • Password: type in your University Computing Account password.
  1. From the Wi-Fi tab, locate Enterprise Settings, click Trust, then under Trusted Server Certificate Names, click + and an entry titled Certificate Common Name will be created. Double-click on this entry and change the text to ias.cssd.pitt.edu.

Apple TV Screenshot 4

  1. From the menu, click File, then select Save.
    Note: You may see a warning stating This profile requires user input when installed on a device and cannot be installed on supervised devices. This means there will be a manual install prompt for the certificate on the Apple TV device. Click Save Anyway.
  2. Pair the Apple TV device to the macOS computer:
  • For older devices, connect the Apple TV via USB
  • For devices without a USB port or if a USB cable is unavailable, connect the Apple TV and macOS computer to the same network. This can be done on a non-Pitt network that does not require 802.1x authentication. Once connected, follow these steps:
    • On your Mac, launch Apple Configurator 2.
    • From the Apple Configurator 2 menu, choose Paired Devices.
    • Select your Apple TV in the Paired Devices list, then click Pair.
    • On your Mac, enter the 6-digit pin that appears on the screen of your Apple TV.
    • Select your Apple TV in the device window of Apple Configurator.
  1. A screen will display the connected Apple TV device in Apple Configurator 2.
  2. Ensure that the Apple TV is on the home screen.

Apple TV Screenshot 5

  1. On the toolbar in Apple Configurator, click Add, then select Profiles.

    Apple TV Screenshot 6

  2. Select the WIRELESS-PITTNET profile that was created, then click Add.
  3. On the Apple TV, device, click Install. You may see a warning that the certificate is not signed. This is expected, and you may continue.
    Note: You may see an error on Apple Configurator that the profile was not installed. If the Apple TV says the profile was installed, you can disregard this error.
  4. The Apple TV should automatically connect to PittNet Wi-Fi at this time.
  • The USB cable can be disconnected and the HDMI cable reconnected (if necessary).
  • If you were connected on the same network, you may need to manually change the Wi-Fi network, remove an Ethernet cable, or reboot the device before it connects.

Apple TV Screenshot 7