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Student Information System Unavailable During Weekend Maintenance

Thursday, July 3, 2025 - 10:03

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System taking place overnight from Saturday, July 12, at 11 p.m. until Sunday, July 13, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on July 12. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please submit a ticket to the Technology Help Desk or call +1-412-624-HELP (4357) if you experience any issues or have questions related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.

Student Information System Unavailable This Weekend During Maintenance

Monday, May 5, 2025 - 13:45

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System taking place overnight from Saturday, May 10, at 11 p.m. until Sunday, May 11, at 7 a.m. The maintenance will be performed by the vendor, Sierra-Cedar.

This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Be sure to complete all of your work and exit the system before 11 p.m. on May 10. Incomplete entries will be terminated without notice when the system goes offline.

The maintenance period has been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please call the Technology Help Desk at +1- 412-624-HELP (4357) if you experience issues related to this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.

Upgrades Coming to Faculty Information System in October

Wednesday, September 11, 2024 - 11:37

Pitt Information Technology, in partnership with Health Sciences, Swanson School of Engineering, the University Library System, the Health Sciences Library System, the Clinical and Translational Science Institute, and the vendor Symplectic will be upgrading the current Faculty Information System to a more modern, cloud-based version of Symplectic Elements. These upgrades will not only enhance the University’s current system, but also introduce new features designed to support your academic and research endeavors.

  • New Discovery Module: Minor changes to the user interface will accommodate a new Discovery module to help users uncover research opportunities, collaborations, and funding sources. An exciting aspect of the new Discovery Module will be the new ability to publicly publish faculty profiles to external audiences. The updated design is intuitive and user-friendly, streamlining the experience.
  • Future-Ready: The new cloud-based platform will allow for more frequent updates and improvements, ensuring access to the latest features and enhancements. The upgraded platform is poised to integrate additional features and functionalities in the future, continually evolving to meet your needs.

Please note that the system will be unavailable while the first upgrade in the process takes place, beginning on Wednesday, Oct. 9, at 5 p.m., through noon on Friday, Oct. 11. Existing data will be seamlessly migrated once the upgrade is complete. 

The project team is confident that these upgrades will enhance the ability to promote academic and research activities, providing a more robust and versatile platform. We encourage those who have not yet explored the Faculty Information System to discover how this resource can simplify research management, increase visibility, and support professional development.

Please submit a request to the Technology Help Desk at or call +1-412-624-HELP (4357) if you have questions related to the upgrades or using the Faculty Information System.