Student Information System Unavailable the Next Two Weekends During Maintenance | Information Technology | University of Pittsburgh

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Student Information System Unavailable the Next Two Weekends During Maintenance

Monday, February 12, 2024 - 15:44

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during scheduled maintenance to the Student Information System taking place overnight the next two weekends. Both are performed by the vendor, Sierra-Cedar.

  • Saturday, March 2, at 11 p.m. until Sunday, March 3, at 8 a.m.
    This update released by Oracle/PeopleSoft delivers bug fixes, regulatory changes, security, and enhancements. Users may notice slight changes to the application’s look and feel, but functionality remains the same. 
  • Saturday, March 9, at 11 p.m. until Sunday, March 10, at 7a.m.
    This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface. 

Be sure to complete all work and exit the system before 11 p.m. on March 2 and 9. Incomplete entries will be terminated without notice when the system goes offline.

Both maintenance periods have been scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

Pitt IT has completed checks to ensure that the systems are ready for the updates and will be actively engaged with the vendor throughout each maintenance period. In the unlikely event that an issue or problem arises, the systems will be reverted to the original configuration and an update posted to

The systems will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please contact the Technology Help Desk at +1- 412-624-HELP (4357) if you experience any issues or have any questions regarding this message. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.