Improved Telecommunication Forms | Information Technology | University of Pittsburgh

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Improved Telecommunication Forms

Thursday, August 22, 2019 - 14:15


On Sunday, Aug. 25, at 12:01 a.m., updated Billing Account Change and Billing Inquiry forms become available at, along with a Billing Access Request PDF. Access requires Pitt Passport Multifactor Authentication (Duo).

Benefits of these redesigned forms include:

  • Auto-populated user information based on username
  • Availability of stored historical data to reduce submission times
  • Act 508 accessibility compliance
  • The option to create multiple billing requests during a single session
  • Required fields to ensure all information needed for processing is captured 

Improvements to additional voice and data forms will be introduced in the coming months.