On Saturday, Feb. 18, the vendor for Online Survey System (Qualtrics) will discontinue URLs used for legacy single response reports. While these URLs are no longer generated by any workflows in the Qualtrics platform, there might be users who manually created them in email triggers or email tasks. After Feb. 18, these URLs will no longer work, and will instead return an error.
Survey creators using this reporting method will need to migrate to either of these two solutions:
- Create an email task via Workflows and enable the “Include Response Report” option. This will automatically include a response report link in your email.
- Use an embedded data field in your email task to pipe in the new single response report URL. The format of the piped text is {srr://SingleResponseReportLink}.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions about this announcement. For more information about using the new single response report solution, visit the vendor’s Email Task support page and/or XM Community.