COMPLETE: Network Core Emergency Maintenance Scheduled for Jan. 17 | Information Technology | University of Pittsburgh
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COMPLETE: Network Core Emergency Maintenance Scheduled for Jan. 17

Thursday, January 16, 2020 - 16:28

 

4:30 a.m., Friday, Jan. 17, 2020

Emergency maintenance was completed successfully this morning to address a software issue affecting one of the University’s network cores. The issue was resolved with limited disruptions.

If you are experiencing any network issues or problems accessing servers at the Network Operations Center, please report them as soon as possible to the 24/7 IT Help Desk at 412-624-HELP (4357).

4:28 p.m., Thursday, Jan. 16, 2020

Pitt Information Technology has detected a software issue affecting one of the University’s network cores. After consultation with the service provider, we have scheduled emergency network maintenance on Friday, Jan. 17. Maintenance begins at 2 a.m. and is expected to conclude by 4 a.m.   

Users should be prepared for the possibility that intermittent network and service interruptions may occur at some points while maintenance is being performed. If you encounter any network issues or experience problems accessing servers at the Network Operations Center after the maintenance period, please report them as soon as possible to the 24/7 IT Help Desk at 412-624-HELP (4357).