Brief Pittsburgh Campus Phone Service Interruption on November 30 | Information Technology | University of Pittsburgh
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Brief Pittsburgh Campus Phone Service Interruption on November 30

Tuesday, November 23, 2021 - 09:08

 

Incoming phone calls to University of Pittsburgh telephones on the Pittsburgh campus may be briefly interrupted beginning at 9 a.m. on Tuesday, Nov. 30, as a portion of campus telephone numbers are transitioned to a new service provider.

Incoming calls to Pittsburgh campus phones may not connect if the call is placed while the phone number is being moved to the new service provider. Individual phone numbers may be unavailable for up to 15 minutes during the transition. Outgoing calls placed from Pittsburgh campus phones will not be affected.

The University of Pittsburgh Police Department will continue to be able to receive calls at 412-624-2121 from any active phone throughout the maintenance period. The University’s Emergency Notification Service will also remain operational.

Full phone service should resume by 11:30 a.m. If you experience issues receiving calls after that time, please report them to the 24/7 IT Help Desk and, when possible, include the phone number of the person who was trying to reach you and the time that they called.