Pitt Information Technology is pleased to share that technical support for the University’s Learning Management System (Canvas) is fully transitioning to the Technology Help Desk effective in mid-June. This means that all students, staff, and instructors can receive support for Canvas by calling 412-624-HELP (4357), the same familiar number used for most other University systems. Using the Help button within Canvas will also route your request directly to the Technology Help Desk.

In addition to general expertise supporting Canvas, analysts with the Technology Help Desk have detailed knowledge specific to Pitt’s instance of Canvas and how it integrates with other supported academic technologies.

Until mid-June, please feel free to use either the Technology Help Desk or vendor support when you need answers to your Canvas questions. After the transition, please contact the Technology Help Desk for any Canvas questions that you have. If you use the help resources within Canvas, you will automatically contact us. We look forward to providing you with a great Canvas support experience.

Please contact the Technology Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.