Phishing Alert: Voicemail Notification Scam Links to Malicious Website | Information Technology | University of Pittsburgh

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Phishing Alert: Voicemail Notification Scam Links to Malicious Website

Tuesday, June 15, 2021 - 08:44


Pitt Information Technology has identified an email phishing scam targeting the University that claims to contain a link to the recipient’s voicemail recordings. The link in the email directs users to a fake Microsoft webpage where they are encouraged to a click another link to listen to their recordings. These scams may be sent from compromised accounts of Pitt users.

The following is a sample of the recent scam. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: Voicemail Records Notice !!!

Attention Faculty/Staff/Student;

You have a Microsoft Voicemail Records from University of Pittsburgh Microsoft Technology  <CLICK HERE> to listen

ITS Help Desk

Office Portal

©2021 University of Pittsburgh Microsoft Outlook Services All Rights Reserved.


Clicking the link in the email takes the reader to a fake Microsoft page like the one shown below:

Clicking the link to listen to the voicemail recordings takes the reader to a fake Office 365 login page that attempts to capture the reader’s password: 

Pitt IT strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. If you were not expecting to receive such an email, confirm with the sender prior to interacting with the message. If you must interact with the message, avoid clicking on links contained in such emails. These may lead to sites that contain malicious software, or sites that attempt to steal your credentials. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.