As previously announced, on Saturday, Nov. 5, Zoom requires users to update to the latest minimum desktop version every three months. Zoom may also require other periodic updates to address feature and security issues. Therefore, all Zoom users should make sure to download and install the most recent version of the Zoom desktop client or mobile app available from the Zoom download center. Doing so ensures access to the latest features and security updates.
In addition, Zoom also recently announced additional changes that affect both Zoom for ChromeOS app and Zoom Desktop for Linux users. Pitt Information Technology has emailed detailed instructions to the affected users, who may need to have administrative (admin) rights on their computer to complete these changes:
- Zoom desktop client for Linux – Before Wednesday, Nov. 2, download and install the updated public key. Instructions will be available here.
- Zoom for ChromeOS app users – Before Nov. 5, migrate from the Zoom for ChromeOS app, which will no longer be supported, to the Zoom for Chrome Progressive Web App (PWA) app using these instructions:
- Locate Zoom for Chrome – PWA from Google Play, then click Install.
- Click Open.
- If a show notifications popup window appears, click Allow, then click Sign In.
- Click the SSO (Single Sign On) button with the Key icon at the bottom of the screen.
- For Company Domain enter pitt, then click Continue.
- At the Pitt Passport screen, enter your University Computing Account username and password, click Submit, then login using multifactor authentication.
Note: If a Save password? screen appears, select either Never or Save to save your login information to Google Password Manager.
- The Home screen for Zoom for Chrome PWA appears. You can select meeting options here including Start, Join or Schedule.
After Nov. 2, Linux users can access the service from the Zoom Web Portal, but will not be able to join a meeting or log in to the Zoom client without updating the public key. After Nov. 5, Chromebook users can continue to access the service from the Zoom Web Portal, but will not be able to join a meeting or log in to Zoom without using Zoom for Chrome PWA app. Additional information is available from the vendor about updates for Linux and Chromebook.
Please contact the 24/7 IT Help Desk at +1-412-624-HELP (4357) if you have any questions regarding this announcement.