Borrow a Device for Remote Learning, Teaching, or Work

Overview

Initiated during the COVID-19 pandemic while campuses were shut down, and administered by the Office of the Provost, this program is intended to support students who do not have access to and/or cannot afford the technology resources they need for remote or hybrid learning, as well as staff and faculty whose departments cannot provide the equipment needed for remote teaching or work.

For example, a student without access to a computer can request a Chromebook, and then use the University's Virtual Computing Lab to use the software in the computing labs or connect to a class via Zoom. Similarly, faculty and staff without a device can use a Chromebook in tandem with the Virtual Desktop service to access the software they need.

A limited number of devices are available for temporary loan. All Oakland campus students may request a device at a Drop-In Support Desk location or online

 

Detail

Available Technology

Laptop: Chromebook (Asus C403 or equivalent)

  • A Chromebook is a minimally-configured laptop that runs the Linux-based Chrome OS operating system.
  • In order to run Windows-based software, it must utilize a Windows Virtual Desktop client and access the Virtual Computing Lab/Virtual Desktops.

Request Process

Oakland campus students: Request a device in-person at a Drop-In Support location or online:

  1. Submit a request for a device. Be prepared to provide the following information:
  • University Computing Account username
  • Reason for request and anticipated length of loan
  • Department/School and academic program 
  1. Pitt IT will review the request. 
  2. If the request is approved, you will receive an email with pickup instructions. If the request is declined, you will also be notified via email.

Device Setup Instructions

 

Request Help

Details

Article ID: 401
Created
Tue 8/22/23 8:31 AM
Modified
Mon 2/19/24 6:08 PM

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Related Services / Offerings (2)

IT SERVICE DELIVERY AND SUPPORT Pitt IT operates both Drop-In and Virtual Support to provide hands-on help for the personal devices of students, faculty, and staff.
DESKTOP AND MOBILE DEVICE SUPPORT The Technology Loaner Program is a service that provides students, faculty, and staff with devices that they may not otherwise have access to. The program has two main components: the Travel Loaner Program which provides faculty and staff with loaner laptops and smartphones for international travel and the Student Loaner Program which provides Chromebooks.