Student Information System Unavailable Overnight During Weekend Maintenance | Information Technology | University of Pittsburgh

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Student Information System Unavailable Overnight During Weekend Maintenance

Tuesday, January 23, 2024 - 11:08


PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during routine maintenance to the Student Information System performed by the vendor, Sierra-Cedar, from 11 p.m. on Saturday, Jan. 27, until 7 a.m., on Sunday, Jan. 28. Be sure to complete all work and exit the system before 11 p.m. on Jan. 27. Incomplete entries will be terminated without notice when the system goes offline.

This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

The maintenance window was scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Student Financial Services, and the Office of Admissions and Financial Aid.

Pitt IT has completed checks to ensure that the system is ready for the update and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please contact the Technology Help Desk at +1-412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.