Resolved: Widespread Internet Issues Affecting Connectivity | Information Technology | University of Pittsburgh
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Resolved: Widespread Internet Issues Affecting Connectivity

Monday, June 24, 2019 - 16:50

 

4:50 p.m., Monday, June 24, 2019
The widespread internet issues affecting connectivity at multiple ISPs have been resolved. Service to Internet connectivity and multifactor authentication using Duo push notifications has been restored.

12:56 p.m., Monday, June 24, 2019

The widespread internet issues affecting internet connectivity at multiple ISPs are resolving. Internet connectivity is returning to normal and CSSD engineers continue to monitor the situation.

9:48 a.m., Monday, June 24, 2019

Widespread internet issues appear to be affecting connectivity across the Northeastern United States. This disruption also impacts multifactor authentication using Duo push notifications. CSSD engineers are monitoring the situation and updates will be posted as they become available.

To authenticate if you have Duo set to automatically send a push notification or call your device, click Cancel at the bottom of the webpage. Next, click the green Enter a Passcode button on the webpage. Open the Duo app and tap University of Pittsburgh to generate a passcode, enter it on the webpage, and click the green Log In button.

Please contact the 24/7 Help Desk at 412-624 HELP (4357) if any questions regarding this announcement.