Student Information System Unavailable During Routine Maintenance Scheduled for November 25-26 | Information Technology | University of Pittsburgh
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Student Information System Unavailable During Routine Maintenance Scheduled for November 25-26

Tuesday, November 21, 2023 - 17:33

 

PeopleSoft and PeopleSoft/HighPoint Campus Experience (CX) will be unavailable during routine maintenance to the Student Information System performed by the vendor, Sierra-Cedar, from 11 p.m. on Saturday, Nov. 25, until 7 a.m. on Sunday, Nov. 26. The maintenance window was scheduled by Pitt Information Technology in consultation with the Office of the University Registrar, Office of Admissions and Financial Aid, and Student Financial Services.

This update is part of vendor-recommended best practices to ensure the continued security, stability, and reliability of the system. There will be no notable changes to the user interface.

Pitt IT has completed checks to ensure that the system is ready for the update and will be actively engaged with the vendor throughout the maintenance period. In the unlikely event that an issue or problem arises, the system will be reverted to its original configuration and an update posted to status.pitt.edu. The system will be returned to service earlier if the maintenance work is completed ahead of schedule.

Please contact the Technology Help Desk at +1- 412-624-HELP (4357) if you experience any issues or have any questions regarding this maintenance. This effort is being led by Bob Treloar, Pitt IT’s manager of student systems.