RESOLVED: Issue Affecting Some Users’ Access to PRISM; Emergency Maintenance Scheduled for Saturday, Jan. 11–12 | Information Technology | University of Pittsburgh
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RESOLVED: Issue Affecting Some Users’ Access to PRISM; Emergency Maintenance Scheduled for Saturday, Jan. 11–12

Thursday, January 9, 2020 - 19:50

 

7:00 a.m., Jan. 12, 2020

Pitt IT has resolved the issue that affected authentication to PRISM for a limited number of new users and users with changes to existing accounts. Full service has been restored. 

7:50 p.m., Jan 9, 2020

Pitt IT has identified an issue that is affecting authentication to PRISM, the University’s enterprise financial and human resources system, for a limited number of new users and users with changes to existing accounts. Work to resolve this issue will result in PRISM being unavailable from 8 p.m. on Saturday, Jan. 11, through 7 a.m. on Sunday, Jan. 12. The system will be returned to service earlier if work is completed ahead of schedule.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.