Certificate Issue May Affect Some Cloud Services Access, Including Canvas | Information Technology | University of Pittsburgh
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Certificate Issue May Affect Some Cloud Services Access, Including Canvas

Monday, October 4, 2021 - 13:22

 

A security certificate issue may affect access to some cloud services, including Canvas. Users who continue to receive certificate warnings accessing Canvas and other cloud services should update their version of Mac OS or Windows and try connecting again.

As an additional workaround, for those unable to update their operating system, users can use the Virtual Computing Lab.

More information is available about this issue from the vendor, including a certificate compatibility list.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.