Phishing Alert: Scam Imitates DocuSign Review Request | Information Technology | University of Pittsburgh

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Phishing Alert: Scam Imitates DocuSign Review Request

Monday, October 19, 2020 - 10:41


Pitt Information Technology has received reports of a new email phishing scam that claims to be a DocuSign review request. The recipient is asked to click a link to review and sign documents. The link actually directs the user to a malicious webpage that mimics DocuSign, and then the reader is prompted to provide their credentials on a page that mimics the Office 365 login page. The fake document review request appears to originate from a legitimate email address.

Below is a sample of the recent fraudulent email. If you receive an email similar to the one below, make sure to verify with the original sender that it is a valid DocuSign approval request before taking any action.

If you receive a message you believe to be a scam, please report it by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at our phishing awareness page.


From: Doe, Jane < address>

After clicking Review Document, the following page displays:

Clicking View Completed Documents takes the reader to a fake Office 365 login page like the one shown below.


Pitt IT strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. If you were not expecting to receive such an email, confirm with the sender prior to interacting with the message. If you must interact with the message, avoid clicking on links contained in such emails. These may lead to sites that contain malicious software, or sites that attempt to steal your credentials. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.