Resolved: Intermittent Wi-Fi Connectivity Issues | Information Technology | University of Pittsburgh
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Resolved: Intermittent Wi-Fi Connectivity Issues

Friday, February 28, 2020 - 17:24

 

4:30 p.m, Friday, Mar. 6, 2020

Pitt Information Technology has worked with the vendor to mitigate intermittent Wi-Fi connectivity issues. Full PittNet Wi-Fi service has been restored.

2:45 p.m, Monday, Mar. 2, 2020

Network Engineering is working with vendor to resolve ongoing intermittent Wi-Fi connectivity issues. Pitt IT asks users to contact the 24/7 IT Help Desk to report any issues.

5:24 p.m., Friday, Feb. 28, 2020

Pitt IT’s monitoring of PittNet Wi-Fi during the past two days shows the service has remained stable with no new issues reported. As we continue to monitor and investigate, we ask users to contact the 24/7 IT Help Desk to report any issues with PittNet Wi-Fi.

4:30 p.m., Thursday, Feb. 27, 2020

Some users continue to experience an intermittent network issue affecting PittNet Wi-Fi service on the Pittsburgh campus. Pitt IT engineers are investigating the cause of the issue and working to resolve it. 

11:30 p.m., Monday, Feb. 24, 2020

Users are no longer experiencing the intermittent network issue that affected PittNet Wi-Fi service on the Pittsburgh campus. Pitt IT engineers continue to monitor the service.  

8:17 p.m., Monday, Feb. 24, 2020

An intermittent network issue is affecting PittNet Wi-Fi service on the Pittsburgh campus. Residence Hall Wi-Fi (MyResNet) remains available. Pitt IT engineers are working to resolve the issue and restore service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412 624-HELP (4357) if you have any questions about this announcement.