Software Distribution Services | Information Technology | University of Pittsburgh
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Software Distribution Services

Overview

CSSD works with software companies to negotiate site license agreements and cost savings for University students and employees. In addition, CSSD ensures that all software made available in the labs and classrooms is licensed appropriately for the intended use.

Site-licensed software is delivered via download from multiple sources, in the Campus Computing Labs, and upon request can be obtained for purchase in-person at the Technical Support Desk at the University Store on Fifth. Some software may be subject to an individual license fee and your University role or affiliation determines eligibility. Software titles are made available electronically through My Pitt (my.pitt.edu) with a valid University Computing Account. University students, faculty, and staff can download Microsoft Office, Windows, and many more titles at My Pitt and Microsoft Imagine (Pitt On the Hub) or the Microsoft Office Application Store at portal.office.com. Departments who wish to purchase software can do so through The Information Techology Software Store at PantherExpress.

Browse the list of available:

Software Download Service at My Pitt

The University's Software Download Service at My Pitt enables students, faculty, and staff to search for and download software that is distributed at no cost through the University’s software licensing program. This service is only available to computers that have verified their identity using Multifactor Authentication. University-licensed software is available to all members of the University community with a primary University Computing Account. Academic Courseware for faculty is licensed and available only to eligible teaching faculty with a primary account. View the list of available Software titles to ensure that it's available for download or must be obtained via other Software Distribution sources. 

All eligible teaching faculty can download many academic courseware titles via the Software Download Service at My Pitt (my.pitt.edu). To access some academic courseware, faculty members need to install a program called KeyAccess (available from the Software Download Service).

  • KeyAccess is a client enables a computer to access the licenses that are needed to run these software applications. A computer must be connected to a PittNet Ethernet port on campus, Wireless PittNet, or the Secure Remote Access Service in Network Connect mode in order run KeyAccess.
  • KeyCheckout, a feature of KeyAccess, offers faculty the ability to check out licenses to use certain software programs on their computers locally without the need to be online. KeyCheckout is available for more than 50 popular titles. The software license may be checked out from one day to a maximum time of five weeks. This program is ideal for faculty members who travel or want to work from home without being online.

Microsoft Imagine Program (Pitt on the Hub)

Microsoft Imagine software is now available University-wide. This software offering includes programming and technology tools such as Visual Studio Professional. Microsoft Imagine software is available at minimal or no cost to University of Pittsburgh students, faculty, and staff via the Software Download Service at My Pitt. This service is commonly used for teaching, research, and academic coursework. Participating University departments and schools with available web stores are as follows:

The Information Technology Software Store(PantherExpress)

University departments can purchase software through a convenient, easy-to-use online store. The Software Store integrates with PantherExpress, the University’s procurement and payment system. This online store eliminates the need to prepare paper requisitions when purchasing or renewing University site-licensed software for your department.

Software Distribution Locations

Most student software can be downloaded at no cost via the Software Download Service at My Pitt and Microsoft Imagine (Pitt On the Hub) or at portal.office.com

Personal Software Purchases

Individual faculty or staff members may purchase some software titles for personal use either at home or at the University. Faculty and staff may ONLY purchase software at the Technical Support Desk at the University Store on Fifth if it is for PERSONAL HOME USE.
A current Pitt ID is required. You can pay by cash, check, Mastercard, Visa, and Panther Funds. Sales tax will be added to the price. Students, faculty, and staff at regional campuses should contact the 24/7 Help Desk concerning personal purchases.
Departments can purchase software for professional use on University computers; some software license agreements also permit home use. Note: This type of purchase must be done through PantherExpress available at My Pitt.
 

Technical Support Desk at the University Store on Fifth 
4000 Fifth Avenue

INTERIM AND SUMMER SEMESTER HOURS (April 29–August 18, 2018)

Day

Hours

Monday  

9:00 a.m.–6:00 p.m.

Tuesday

9:00 a.m.–6:00 p.m.

Wednesday

9:00 a.m.–6:00 p.m.

Thursday

9:00 a.m.–6:00 p.m.

Friday

9:00 a.m.–5:00 p.m.

Saturday

10:00 a.m.–5:00 p.m.

Sunday

Noon–4:00 p.m.

HOLIDAY CLOSURES

The Technical Support Desk at the University Store on Fifth will be closed on the following days:

  • Monday, May 28, 2018—Memorial Day
  • Wednesday, July 4, 2018—Independence Day