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Alerts

Network Maintenance to Affect Several Buildings on Feb. 4

Thursday, January 26, 2017 - 10:40

 

Network equipment will be upgraded during the standard downtime period on Saturday, February 4 beginning at 11:00 p.m. The work is expected to be completed by 5:00 a.m. on Sunday, February 5.

Wired and wireless network service will be briefly affected in the following locations:

  • Barco Law Building
  • Network traffic (MPLS) to UPMC from Sterling Plaza, Baum Blvd., and Schenley

Wired and wireless network service may also be affected in the following buildings:

  • Alumni Hall
  • Amos Hall
  • Bakery Square
  • Bellefield Hall
  • Brackenridge Hall
  • Bruce Hall
  • Clapp Hall
  • Craig Hall
  • Crawford Hall
  • David Lawrence Hall
  • Forbes Craig Apt.
  • Holland Hall
  • Information Sciences Building
  • Langley Hall
  • Lexington Tech Park – Building #1 (North Lexington Ave.)
  • Life Sciences Annex
  • Litchfield Towers
  • McCormick Hall
  • Melwood Ave.
  • Music Building
  • Ruskin Hall
  • Sterling Plaza
  • Steven Foster Memorial
  • The Offices at Baum (Baum Boulevard)
  • Thomas St.
  • University Child Development Center (Clyde Street)
  • William Pitt Union

This maintenance is necessary to ensure the continued reliability and stability of the network. Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement

Faculty Information System Update Affects Research Interests

Thursday, January 26, 2017 - 08:33

 

The Faculty Information System will be will be updated during the standard maintenance period on January 28. As part of this update, your Research Interests will move from the Overview section of your profile to the Professional Activities section, where they will be listed as individual records.

You will be able to view, add, and update your Research Interests in their new location. You will also be able to search for colleagues by Research Interest. To do so, click the Menu link, select Explore, and click System Search

The update also includes an enhanced “Favorites” feature. You can mark items in your Profile as favorites to improve their visibility. You can also favorite Research Interests, Publications, Teaching Activities, Professional Activities, and more. Click the red, heart-shaped icon to favorite an item.

Phishing Alert: Outlook Mailbox Expiration Scam

Monday, January 23, 2017 - 14:26

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims the recipient's Outlook mailbox will expire unless they reply with their username and password to validate it.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

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Subject: <None>

Your Outlook Mailbox password will expire soon. you are to send your USERNAME and PASSWORD to our staff helpdesk email at <email address removed> for immediate Validation. You may not be able to send or receive emails if you fail to do this. This message is from Technical Support.

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CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.

Network Maintenance to Affect Several Buildings on Jan. 28

Tuesday, January 17, 2017 - 16:08

 

Network equipment will be upgraded during the standard downtime period on Saturday, January 28 beginning at 11:00 p.m. The work is expected to be completed by 2:00 a.m. on Sunday, January 29.

Wired and wireless network service will be briefly affected in the following locations:

  • 130 North Bellefield
  • Webster Hall
  • Network traffic (MPLS) to UPMC

 Wired and wireless network service may also be affected in the following buildings:

  • 128 North Craig St. (Park Plaza)
  • Allegheny Observatory
  • Barco Law Building
  • Biotech Center
  • Bouquet Gardens
  • Bridgeside Point (Cellomics)
  • Bridgeside Point II
  • Duratz Athletics Complex (Southside Athletics)
  • Forbes Tower
  • Frick Fine Arts Building
  • Hillman Cancer Center
  • Hillman Library
  • McGowan Institute
  • Mechanicsburg
  • Mervis Hall
  • Parkvale Building
  • Plum Borough Research Center
  • Posvar Hall
  • Sennott Square

This maintenance is necessary to ensure the continued reliability and stability of the network. Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

Adobe Releases Critical Security Update

Wednesday, March 15, 2017 - 13:32

 

Adobe has released security updates to address vulnerabilities in Adobe Flash Player and Shockwave Player. Exploitation of some of these vulnerabilities may allow a remote attacker to take control of an affected system.

Administrators and users of affected systems are encouraged to review the Adobe Security Bulletins APSB17-07 and APSB17-08 and apply the necessary updates. Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions about this announcement or need assistance.

PeopleSoft Extended Maintenance Scheduled for March 18-19

Wednesday, March 15, 2017 - 17:42

 

The Student Information System (PeopleSoft) will be unavailable during an extended maintenance period from approximately 10:00 p.m. Saturday, March 18 through 7:00 a.m. Sunday, March 19. Although an extended maintenance period has been scheduled during these times, the system will be returned to service earlier if work is completed ahead of schedule. This maintenance is necessary to maintain the stability and reliability of the PeopleSoft system. 

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.

Faculty Information System Maintenance Scheduled for April 1

Wednesday, March 22, 2017 - 09:27

 

The Faculty Information System (Elements) will undergo system maintenance during the standard downtime period on Saturday, April 1, 2017 beginning at 11:00 p.m. Work is expected to be completed by 1 a.m. on Sunday, April 2. The Faculty Information System will be unavailable while maintenance is in progress. The CV and Reports feature (including NIH Biographical Sketch) will not be available until Monday, April 3, 2017 at 8:00 a.m.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

Phishing Alert: Account Error Notice Mimics Pitt Passport Login Page

Thursday, March 23, 2017 - 16:48

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims there is an error in your account and that you must resolve the error by clicking on a link. The link directs readers to a harmful site that mimics the Pitt Passport login page and attempts to collect their username and password. The email scam appears to originate from a fraudulent University address that claims to be from Mailing Services at Pitt.  

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

*************************************************************************************

Subject: Important E-mail Notification

Dear Faculty/Staff,

There is an error on your account, we huge you to resolve this error so you can enjoy the new features of your account.

Kindly click on <LINK REMOVED> to resolve this error.

<LINK REMOVED>

NOTE: If this error is not resolved your messages will permanently delete and you may not have access to your mail.

Account Service

University of Pittsburgh

 *************************************************************************************

The link in the phishing email directs readers to a malicious Web page (shown below) that mimics the Pitt Passport login page. Remember that the real Pitt Passport login page always begins with https://passport.pitt.edu in the address bar.

Fake Pitt Passport page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.

Network Maintenance to Affect Several Buildings on April 1

Monday, March 27, 2017 - 13:13

 

Scheduled maintenance will affect network service in several buildings during the standard downtime period on Saturday, April 1. Network service will be briefly unavailable at some point between 11:00 p.m. on Saturday, April 1 and 2:00 a.m. on Sunday, April 2 in the following locations: 

Wired Network Service

  • Amos Hall
  • Brackenridge Hall
  • Bruce Hall
  • David Lawrence Hall
  • Holland Hall
  • Litchfield Towers
  • McCormick Hall
  • William Pitt Union

Wired and Wireless Network Service

  • Trees Hall
  • Eureka Building

This maintenance is necessary to enhance the stability and reliability of the network. Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

Phishing Alert: Email Notice Mimics Comcast (Xfinity) Support

Friday, March 31, 2017 - 13:26

 

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims to be from Comcast (Xfinity) and claims your account is temporarily suspended and that you must resolve the suspension by clicking on a link to "unlock" the account. The link directs readers to a harmful site that mimics a Comcast (Xfinity) login page and attempts to collect their username and password.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to phish@pitt.edu. Detailed instructions on reporting scams are available at http://technology.pitt.edu/phishingscams.

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Subject: Your Account is Temporarily Suspended

Dear Customer,

We have temporarily suspended your account, this may be a possible error from the recent update on our server.

We apologize for any inconveniences this may have caused you.

Visit <LINK REMOVED> to unlock your account.

 

Customer Service

Comcast

 *************************************************************************************

The link in the phishing email directs readers to a malicious Web page (shown below) that mimics a Comcast (Xfinity) login page.

Fake Comcast login page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.