Zoom has cancelled its previous plans to require that all meetings have either the Passcode or Waiting Room feature enabled beginning on Sunday, Sept. 27, 2020.
Students, faculty, and staff may still enable these features to enhance the security of their meetings, but they will not be required.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Two enhancements to the Zoom integration with Canvas have been scheduled for the evening of Thursday, Sept. 24. The first enhancement allows students to access the full Zoom meeting invitation—including passcode and dial-in options—right from within Canvas. The second enhancement provides faculty with more control over when and how to share recordings of their Zoom sessions. More information is available on the University Center for Teaching and Learning’s website.
Vendor maintenance will be performed on the Student Information System (PeopleSoft and PeopleSoft Mobile) beginning at 7 p.m. on Saturday, Sept. 19. This work is expected to last until 7 p.m. on Sunday, Sept. 20.
This routine maintenance is necessary to maintain the security, stability, and reliability of the Student Information System.
PeopleSoft and PeopleSoft Mobile will be unavailable during this maintenance period. The systems will be returned to service earlier if work is completed ahead of schedule.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement
To enhance security and privacy, Zoom will require that all meetings have either the Passcode or Waiting Room feature enabled beginning on Sunday, Sept. 27, 2020.
If you do not have either feature enabled, Zoom will enable the Waiting Room feature for your meetings on Sept. 27. If you already have the Passcode or Waiting Room feature enabled for your Zoom meetings, your meeting settings will remain the same after Sept. 27.
Additional details and answers to frequently asked questions are available on Zoom’s website.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Microsoft Corporation has announced security updates for September that affect the following software:
Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible. Additional information about the updates is available on Microsoft’s Security TechCenter.
In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
At 11 a.m. today (Aug. 20), a system-wide error affected Fall Term 2020 (2211) courses. There does not appear to be any loss of course content or student submissions. However, Course Navigation Menu, Course Settings, and Homepage settings appear to have reverted to the system defaults. Instructors can restore any previous adjustments to these settings by following the instructions here. Instructors with impacted courses will be notified via email. We have identified the root cause of the error and have taken steps to prevent a reoccurrence.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Scheduled maintenance may affect access to My Pitt (my.pitt.edu) from 2 to 2: 30 a.m. on Thursday, August 20. My Pitt may be unavailable at times during the maintenance period.
Access to University services will remain available through their direct URL, or by clicking Pitt IT service links found in the footer of the technology.pitt.edu website.
This maintenance is necessary to address the issue that affected access to My Pitt earlier this morning.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.
As part of an upgrade to the Virtual Computing Lab, the URLs for the web client and remote desktop client feed are changing.
Effective Sunday, August, 16, please use the following URLs when accessing the Virtual Computing Lab:
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement
When needed for coursework, Adobe Creative Cloud is available to students at no cost for use in the Virtual Computing Lab or download from Adobe. Creative Cloud includes the latest Windows and Mac versions of Dreamweaver, Illustrator, InDesign, and Photoshop software for illustrations, graphics, videos, mobile and web design, and photography projects.
Online registration is required before using Adobe Creative Cloud, by clicking the Adobe menu tab at accounts.pitt.edu. Students should allow one hour after registering before accessing the software in the Specialized Applications section of the Virtual Computing Lab or installing on their personal device.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.
Microsoft Corporation has announced security updates for August that affect the following software:
Pitt Information Technology recommends that users immediately identify and install the security updates necessary to remediate these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible. Additional information about the updates is available on Microsoft’s Security TechCenter.
In addition, Pitt IT recommends that all students, faculty, and staff install Antivirus and Anti-Malware (Malwarebytes) Protection. Departments can submit a help request to obtain Malwarebytes for multiple machines.
Please contact the Technology Help Desk at 412-624-HELP (4357) if you have any questions regarding this announcement.