Alerts & Notifications | Information Technology | University of Pittsburgh
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Alerts & Notifications

Register for our Cyber Security Symposium on Oct. 25

Monday, October 3, 2016 - 4:46pm

 

In recognition of Cyber Security Awareness Month, we invite you to join us for our third annual Cyber Security Symposium on October 25 in the William Pitt Union Assembly Room from 11:30 a.m. to 1:00 p.m. The event is free and open to all University of Pittsburgh students, faculty, and staff. Food and refreshments will be provided.

Rohyt Belani, a cyber security industry veteran and former adjunct faculty at Carnegie Mellon, will present our keynote address: “The Most Important Defense Against Cyber Attacks? You.”

Network Maintenance During Oct. 8 Standard Downtime to Affect Several Buildings

Friday, September 30, 2016 - 2:28pm

 

Network equipment will be upgraded during the standard downtime period on Saturday, October 8 beginning at 11:00 p.m. The work is expected to be completed by 4:00 a.m. on Sunday, October 9.

During the maintenance period, wired and wireless network service will be unavailable for the following buildings on the Pittsburgh campus: 

Internet2 Maintenance May Slow Internet Connectivity on 9/30

Thursday, September 29, 2016 - 1:51pm

Maintenance being performed by Internet2 may impact Internet connectivity between 12:01 a.m. and 6:00 a.m. on Friday, September 30. Residence hall students and other users of the University’s network may experience slower Internet connectivity during the maintenance period. This maintenance is necessary to enhance the stability and reliability of the network.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions about this announcement.

Maintenance on 10/1 Affects Voice Service in Some Buildings

Thursday, September 29, 2016 - 1:48pm

 

Maintenance on the University’s telecommunications system during the standard downtime period on October 1 will affect telephone service for a limited number of individuals in Crabtree Hall, Lothrop Hall, Parran Hall, the Petersen Events Center, Salk Hall, Scaife Hall, and Victoria Hall.

Maintenance will take place from approximately 11:00 p.m. on Saturday, October 1 through 1:00 a.m. on Sunday, October 2. This maintenance is necessary to enhance the stability and reliability of the telecommunications system. 

Network Maintenance to Affect GSPH and Parran Hall on 10/1

Tuesday, September 27, 2016 - 5:57pm

 

Scheduled maintenance will affect wired and wireless network service and telecommunications service in the Graduate School of Public Health and Parran Hall during the standard downtime period on October 1. Network and voice service will be unavailable from 11:00 p.m. on Saturday, October 1 until 1:00 a.m. on Sunday, October 2 while work is completed.

Drupal Releases Security Update

Friday, September 23, 2016 - 11:33am

 

Drupal has released a security update to address vulnerabilities in its content management software. Exploitation of this vulnerability could allow an attacker to take control of an affected system.

If you use Drupal 8.x versions prior to 8.1.10, upgrade to Drupal core 8.1.10. CSSD recommends that users and systems administrators review the Drupal Security Advisory and apply the necessary update.

PeopleSoft Extended Maintenance Scheduled for 9/30 to 10/3

Friday, September 23, 2016 - 10:45am

 

The Student Information System (PeopleSoft) will be unavailable during an extended maintenance period from approximately 5:00 p.m. Friday, September 30 through 8:00 a.m. Monday, October 3. Although an extended maintenance period has been scheduled during these times, the system will be returned to service earlier if work is completed ahead of schedule. This maintenance is necessary to maintain the stability and reliability of the PeopleSoft system.

pitt.box.com Moves to Pitt Passport on September 28

Friday, September 23, 2016 - 10:00am

 

The login page that provides access to pitt.box.com will change to Pitt Passport on Wednesday, September 28 at 7:00 p.m. Pitt Passport, the University’s Single Sign-On solution, delivers a consistent, trusted login experience across University services. The Pitt Passport page will not display when you access pitt.box.com from within My Pitt (my.pitt.edu).

You can learn more about Pitt Passport at http://technology.pitt.edu/pittpassport.

Network Maintenance to Affect BST3 on Sept. 24

Thursday, September 22, 2016 - 11:37am

 

Scheduled maintenance will affect wired and wireless network service and telecommunications service in Biomedical Science Tower 3 (BST3) during the standard downtime period on September 24. Network and voice service will be unavailable from 11:00 p.m. on Saturday, September 24 until 3:00 a.m. on Sunday, September 25 while work is completed.

New Pulse Client Available for Users of Mac Sierra

Wednesday, September 21, 2016 - 8:40am

 

A new version of the Pulse client is now available for Secure Remote Access service users who plan to upgrade to the latest version of the Mac operating system, known as Sierra. Earlier versions of the Pulse client are not compatible with Sierra.

To use the Secure Remote Access service with Mac Sierra, please download and install the latest version of the Pulse client (version 5.2.5.0869) from the Software Download Service at http://software.pitt.edu.

Update: Microsoft Issue Affecting Access to SharePoint and OneDrive Resolved

Tuesday, September 20, 2016 - 9:52am

 

11:45 a.m. Tuesday, September 20, 2016

Microsoft has resolved their issue that earlier this morning affected the ability of University students, faculty, and staff to access some Office 365 applications, including SharePoint and OneDrive for Business.

9:52 a.m., Tuesday, September 20, 2016

Closed ticket notice will enhance Technology Help Desk Experience

Friday, September 16, 2016 - 1:00pm

 

In an effort to improve the Help Desk experience, a new ticket closure procedure will be implemented on September 18. An email will be sent for each ticket that is closed, indicating the ticket status and providing a link to a short satisfaction survey. The survey also includes a way to provide feedback for any CSSD service.

If you have questions about this announcement, please contact the Technology Help Desk, 412-624-HELP [4357].

Update: Issue Affecting Access to PRISM Resolved

Thursday, September 15, 2016 - 9:13am

 

3:52 p.m., Thursday, Sept. 16, 2016

The issue that affected the ability of University students, faculty, and staff to access the PRISM system earlier today has been resolved.

9:13 a.m., Thursday, Sept. 16, 2016

September Microsoft Security Bulletins

Tuesday, September 13, 2016 - 3:47pm

 

Microsoft Corporation has announced three new critical security vulnerabilities affecting Microsoft Internet Explorer, Microsoft Edge, and Microsoft Exchange Server. CSSD recommends that users immediately identify and install the security updates necessary to repair these vulnerabilities by using Microsoft's Windows Update feature on their computers as soon as possible.

UPMC Network Issue Affecting Access to eBenefits Site

Saturday, September 10, 2016 - 9:45pm

 

UPMC is experiencing an issue with its network that is affecting the ability of individuals to access the eBenefits site. UPMC is aware of the issue and is working to resolve it. We are in contact with UPMC and will post updates as they become available.

UPMC Network Issue Resolved

Saturday, September 10, 2016 - 12:17pm

 

1:00 p.m., Saturday, Sept.10

UPMC has resolved their network issue that affected access to the eBenefits site earlier today.

 

12:17 p.m., Saturday, Sept.10

UPMC is experiencing an issue with its network that is affecting the ability of individuals to access the eBenefits site. UPMC is aware of the issue and is working to resolve it. We are in contact with UPMC and will post updates as they become available.

Update: Vendor Issue Affecting Network Service Resolved

Friday, September 9, 2016 - 1:18pm

 

3:00 p.m., Friday, Sept. 9, 2016

The vendor issue that affected wired and wireless network service in several buildings on the Pittsburgh campus earlier this afternoon has been resolved. Network services have been restored.

1:18 p.m., Friday, Sept. 9, 2016

A vendor issue is affecting wired and wireless network service in several buildings on the Pittsburgh campus. The vendor is aware of their issue and is working to restore service as quickly as possible. Updates will be posted as they become available.

Vendor Issue Affecting Network Service in Several Buildings

Thursday, September 8, 2016 - 2:20pm

 

A vendor issue is affecting wired and wireless network service in several buildings on the Pittsburgh campus, including the William Pitt Union, Sutherland Hall, Litchfield Towers A, B, and C, David Lawrence Hall, Bruce Hall, the University Store on Fifth, and Hillman Library. The vendor is working to resolve their issue and restore service as quickly as possible. Updates will be posted as they become available.