Online Survey Service (Qualtrics)
The Online Survey Service (Qualtrics) is a web-based service that allows you to easily create a survey, collect and store data securely, analyze responses, and present results using professional-quality graphs. The University of Pittsburgh has a site license for the Qualtrics. It is available to Pitt students, faculty, and staff at all campuses, at no cost. The service can be used to support teaching, academic research, and institutional business.
Log in to Qualtrics
- Log in to My Pitt (my.pitt.edu).
- Click My Resources and select Qualtrics Survey System.
- Click the Qualtrics login link in the right-hand column.
- If you are a first time user, you will see the following login screen. Choose I don't have a Qualtrics account.
Note: Students must have a faculty sponsor to activate and publish surveys. See below for details.
- User friendly; surveys can be created in minutes without prior training
- Graphics, video, or audio clips can be easily embedded into a survey
- More than 200 templates are available from the Qualtrics Library
- Personalized email invitations and reminders can be generated
- Robust system; easy to customize all aspects of the survey
- Qualtrics University provides user resources and support
Qualtrics and research with human subjects
The University of Pittsburgh Institutional Review Board (Pitt IRB) requires that with few exceptions, investigators use Qualtrics for all web-based surveys. Maintaining the security of research subjects' data is of paramount importance to the Pitt IRB, and the Computing Services and Systems Development Security Office has determined that the Qualtrics System meets University Data Security standards. The use of other web-based survey programs may be approved by the Pitt IRB, but only after additional institutional review has been completed.
Collaboration with colleagues
Sharing is a feature in Qualtrics that allows you to give others access to your surveys and data. This will be especially useful for collaborating with colleagues outside of the University of Pittsburgh that do not have Qualtrics accounts. Please see the Qualtrics Insight Support page for a complete guide to using this feature.
Student access to Qualtrics
Students may log into Qualtrics and create surveys, but they will be unable to activate and publish those surveys until approved by a faculty mentor or appropriate staff members.
- When surveys are used for class-related activities or research, a student must first contact his or her faculty mentor and request approval.
- For non-academic uses, a student must contact the faculty or staff member associated with the group and request approval.
All requests must be submitted from within the Qualtrics site. It is important to remember that the use of Qualtrics is restricted to University-related work and is not for personal use.
Faculty responsibilities when providing access for students
Students who wish to publish surveys in Qualtrics must identify an individual who will be responsible for granting approval. That person is therefore responsible for reviewing the content of the survey and ensuring that it is consistent with University policies and community values. Depending on the nature of the survey, a determination should be made as to whether it should be branded with the University logo.
Accessing Qualtrics if you already have a Qualtrics account
If you already have a Qualtrics account, you will need to complete a few brief steps the first time you log in to map your existing account to your University account. An automated wizard will walk you through these steps.
Additional Help and Support
The following links can help you get started using the Qualtrics Survey System:
Additional help creating your survey and utilizing the many features of Qualtrics is available from several sources:
- Web resources are available at Qualtrics Insight Support
- Call 1-800-340-9194 between the hours of 9:00 a.m.- 8:00 p.m. EST
- Email support is available at firstname.lastname@example.org
If you need assistance logging in or help with your Qualtrics divisions/groups, please contact your divisional administrator or the Technology Help Desk at 412-624-HELP . You may also submit a request online.