Online Service Request Forms

You can request many CSSD services by completing one of these online forms. If you have questions about which form to use, please call the Technology Help Desk at 412 624-HELP [4357].

Research Firewall Zone

The Research Firewall Zone is a special firewall zone designed to meet the advanced collaboration requirements of the University's research community.

Enterprise Network Firewalls


A network firewall is a device that acts as a barrier to keep destructive forces away from computers on a network behind the firewall. A network firewall is similar to a physical firewall that keeps a fire from spreading from one area to the next.