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Technical Support Walk-in Locations

Technical Support Desk at the University Store on Fifth

Technical Support Desk

Walk-in Support: Stop by during our normal business hours to meet with a CSSD technical consultant. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive My Pitt email, install Microsoft Office, or change your password. We can also help students remove viruses, connect to Pitt printers, install or repair software, and fix or even rebuild operating systems.

Check-in Support: If an operating system repair is necessary, a student may check in his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord and your Pitt ID with you.

Appointments: In Room appointments can be scheduled by calling the Technology Help Desk at 412-624-HELP [4357] for game console setups, wired connections, and port issues.

Software

HOURS

FALL TERM HOURS (September 6-December 17, 2017)

Day

Hours

Monday

8:30 a.m.-6:00 p.m.

Tuesday

8:30 a.m.-6:00 p.m.

Wednesday

8:30 a.m.-8:00 p.m.

Thursday

8:30 a.m.-6:00 p.m.

Friday

8:30 a.m.-5:00 p.m.

Saturday

10:00 a.m.-5:00 p.m.

Sunday

12:00 p.m.-4:00 p.m.

WINTER RECESS HOURS (December 17, 2017-January 2, 2018)

Day

Hours

Sunday, December 17

12:00 p.m.-4:00 p.m.

Monday, December 18

9:00 a.m.-5:00 p.m.

Tuesday, December 19

9:00 a.m.-5:00 p.m.

Wednesday, December 20

9:00 a.m.-5:00 p.m.

Thursday, December 21

9:00 a.m.-5:00 p.m.

Friday, December 22, 2017-Tuesday, January 2, 2018

CLOSED

Towers Lobby

FALL TERM HOURS (September 6-December 17, 2017)

Day

Hours

Monday

2:00 p.m.-9:00 p.m.

Tuesday

2:30 p.m.-9:00 p.m.

Wednesday

2:00 p.m.-9:00 p.m.

Thursday

2:30 p.m.-9:00 p.m.

Friday

2:00 p.m.-6:00 p.m.

Saturday

CLOSED

Sunday

4:00 p.m.-9:00 p.m.

WINTER RECESS HOURS (December 17, 2017-January 2, 2018)

The Technical Support Desk in Towers Lobby will be closed during Winter Recess. Regular hours resume Wednesday, January 3, 2018.