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Technical Support Walk-in Locations

Technical Support Desk at the University Store on Fifth

Technical Support Desk

Walk-in Support: Stop by during our normal business hours to meet with a CSSD technical consultant. We can help students, faculty, and staff connect to Wireless PittNet, configure your smartphone or tablet to receive My Pitt email, install Microsoft Office, or change your password. We can also help students remove viruses, connect to Pitt printers, install or repair software, and fix or even rebuild operating systems.

Check-in Support: If an operating system repair is necessary, a student may check in his or her computer and pick it up once repairs have been completed.

Note: Please bring your device's power cord and your Pitt ID with you.

Appointments: In Room appointments can be scheduled by calling the Technology Help Desk at 412-624-HELP [4357] for game console setups, wired connections, and port issues.

Software

HOURS

LATE SUMMER TERM 2177 HOURS AND SUMMER INTERIM (August 6-20, 2017)

Day

Hours

Monday  

9 a.m. - 6 p.m.

Tuesday

9 a.m. - 6 p.m.

Wednesday

9 a.m. - 6 p.m.

Thursday

9 a.m. - 6 p.m.

Friday

9 a.m. - 5 p.m.

Saturday

9 a.m. - 5 p.m.

Sunday

12 p.m. - 4 p.m.

ARRIVAL SURVIVAL HOURS (August 21-27, 2017)

Day

Hours

Monday-Thursday  

8:30 a.m.-8 p.m.

Friday

8:30 a.m.-6 p.m.

Saturday

8:30 a.m.-5 p.m.

Sunday

10 a.m.-5 p.m.

FIRST WEEK OF CLASS HOURS (August 28-September 5, 2017)

Day

Hours

Monday-Thursday  

8:30 a.m.-8 p.m.

Friday

8:30 a.m.-5 p.m.

Saturday

10 a.m.-5 p.m.

Sunday

12 p.m.-4 p.m.

Monday (Labor Day)

12 p.m.-4 p.m.

Tuesday

8:30 a.m.-8 p.m.

FALL TERM HOURS (September 6-December 17, 2017)

Day

Hours

Monday

8:30 a.m.-6:00 p.m.

Tuesday

8:30 a.m.-6:00 p.m.

Wednesday

8:30 a.m.-8:00 p.m.

Thursday

8:30 a.m.-6:00 p.m.

Friday

8:30 a.m.-5:00 p.m.

Saturday

10:00 a.m.-5:00 p.m.

Sunday

12:00 p.m.-4:00 p.m.

Towers Lobby

The Towers Lobby Technical Support Desk is closed for the summer.

ARRIVAL SURVIVAL HOURS (August 21-27, 2017)

Day

Hours

Monday-Thursday  

11 a.m.-8 p.m.

Friday

11 a.m.-6 p.m.

Saturday

11 a.m.-5 p.m.

Sunday

3 p.m.-9 p.m.

FIRST WEEK OF CLASS HOURS (August 28-September 5, 2017)

Day

Hours

Monday-Thursday  

12 p.m.-9 p.m.

Friday

12 p.m.-6 p.m.

Saturday

CLOSED

Sunday

CLOSED

Monday (Labor Day)

4 p.m.-9 p.m.

FALL TERM HOURS (September 6-December 17, 2017)

Day

Hours

Monday

2:00 p.m.-9:00 p.m.

Tuesday

2:30 p.m.-9:00 p.m.

Wednesday

2:00 p.m.-9:00 p.m.

Thursday

2:30 p.m.-9:00 p.m.

Friday

2:00 p.m.-6:00 p.m.

Saturday

CLOSED

Sunday

4:00 p.m.-9:00 p.m.