Using the Box Migration Dashboard | Information Technology | University of Pittsburgh
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Using the Box Migration Dashboard

The Box Migration Dashboard provides faculty and staff with a simple way to view the results of their migration from Box to OneDrive. You can also use the dashboard to download a complete list of any items that were flagged or revised during your migration. 

Understanding Dashboard Categories

The Box Migration Dashboard groups your migrated content into three categories: Success, Flagged, and Revised. 

  • Success: These items in your Box account were copied successfully to OneDrive. 
  • Flagged: These items in your Box account did not successfully copy to OneDrive. Review the list of Flagged items to determine which you want to move to OneDrive (see details below). Then, download those Flagged items from Box and upload them to OneDrive. 
  • Revised: These items were copied successfully to OneDrive, but some minor filename revisions were made. Box filenames may have been revised because they contained unsupported characters or were too long and needed to be truncated. In other cases, a file formatted as a Box Note may have been converted to a Word document.  

Using the Dashboard

1. Click the Box Migration dashboard link in the migration email you received. 

  • Important: Until you receive a post-migration email notifying you that a link to your personal dashboard is available, clicking the dashboard link provided in this step will not display any results for your migration.  

2. Log in via Pitt Passport with your University username and password. 

3. Click the drop-down menu under User ID and enter or select the username for your Box account. 

4. Review the Flagged and Revised items listed on the webpage, or click Export All to download a spreadsheet listing all Flagged and Revised items. For guidance understanding the messages that accompany Flagged and Revised items, please refer to the following section on this webpage. 

5. Determine which Flagged items you would like to move to OneDrive. Then, download those Flagged items from Box and upload them to OneDrive. 

Understanding Flagged and Revised Item Messages

Each item on the dashboard report displays a message indicating why it was marked as Flagged or Revised. The table below explains the various types of messages and what actions, if any, you may need to take. 

Message Description Next Steps
"The content rendition could not be retrieved."

The data did not copy to OneDrive. This message is typically associated with the attempted migration of Box Notes.

If the file was a Box Note, consider manually copying the contents to OneDrive. 
"The path exceeds the maximum number of 10,000 children." The data could not be copied to OneDrive because the folder contains more than 10,000 direct objects.  Zip the folder in Box Drive, then manually move it to OneDrive.
"Unable to preserve modified-by - security identifier could not be mapped: Account[FirstName LastName]" These objects were created or modified by someone who is either external to Pitt, or no longer works at Pitt. The SkySync migration tool can't set those metadata attributes correctly on the file. No action needed.
"Unable to preserve created-by - security identifier could not be mapped: Account[FirstName LastName]" These objects were created or modified by someone who is either external to Pitt, or no longer works at Pitt. The SkySync migration tool can't set those metadata attributes correctly on the file. No action needed.
Unsupported characters (No error message)

Some characters in the folder name or filename that were valid in Box are invalid in OneDrive. As a result, some revisions have been made to the folder name or filename as it appears in OneDrive. 

No action needed. You may wish to review the dashboard report to see how the filename or folder name has been modified. 
"Truncated file or folder name" OneDrive requires shorter filenames and file paths than what is required in Box. As a result, some revisions have been made to the filename or file path as it appears in OneDrive.  No action needed. You may wish to review the dashboard report to see how the filename or file path has been modified.
"Downloaded file size or content MD5 mismatch" The data did not copy to OneDrive. The data integrity of the file could not be confirmed during the migration. If you would like to move the file to OneDrive, please manually download it from Box and upload it to OneDrive
"The item could not be located within the storage platform" The data did not copy to OneDrive. This item was possibly moved within Box during the migration. If you would like to move the file to OneDrive, please manually download it from Box and upload it to OneDrive
"An error occurred while sending the request" The data did not copy to OneDrive. The SkySync migration tool may have been unable to connect to Box or OneDrive while a given file was being migrated.  If you would like to move the file to OneDrive, please manually download it from Box and upload it to OneDrive

We Are Here To Help

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) any time if you have questions or need assistance.