As we announced in June, Box ended support for version 1.0 of the Transport Layer Security (TLS) protocol, a network security feature in Box.
Effective Nov. 12, 2018, only apps using TLS 1.1 and higher will work with Box. This change ensures the latest security standards and protocols are protecting data stored on Box.
The latest versions of Box Edit/Tools, Box Sync, Box for Office, and Box Drive support TLS 1.1 and higher. If you use one of these applications, please be sure you are using the latest version. In general, these applications should automatically upgrade to the latest version.
Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.