8:55 a.m., Wednesday, Jan. 30, 2019
Microsoft has resolved the issue that affected Safe Links and Skype for Business meetings and conference calls yesterday. Full service has been restored.
10:45 a.m., Tuesday, Jan. 29, 2019
Microsoft is experiencing an issue that is affecting Safe Links. Safe Links—a component of Microsoft Advanced Threat Protection—is a service that helps protect against malicious links in Pitt Email by scanning the links in real time. Some users are not able to open Safe Links contained in their email messages.
The issue is also preventing some users from joining Skype for Business meetings or dialing into Skype for Business conference calls.
Microsoft is aware of the issues and working to restore full service as quickly as possible. Updates will be posted as they become available.
Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.