Resolved: Intermittent Microsoft Issue Affecting Skype for Business Phone Calls and Conferencing | Information Technology | University of Pittsburgh
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Resolved: Intermittent Microsoft Issue Affecting Skype for Business Phone Calls and Conferencing

Thursday, January 31, 2019 - 11:47

 

12:14 p.m., Monday, Feb. 4, 2019

Microsoft has resolved the intermittent issue that affected inbound and outbound Skype for Business phone calls and dial-in conferencing. Full service has been restored.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions about this announcement

11:47 a.m., Thursday, Jan. 31, 2019

Microsoft is experiencing a recurrence of an intermittent issue that is preventing inbound and outbound Skype for Business phone calls from connecting. Calls placed between two Skype for Business phones are not affected by this issue.

In addition, some users continue to experience intermittent failures when using the Skype for Business dial-in conferencing feature.

Microsoft is aware of the issues and working to restore full service as quickly as possible. Updates will be posted as they become available.

Please contact the 24/7 IT Help Desk at 412-624-HELP (4357) if you have any questions about this announcement.