Phishing Alert: "Your Pitt account will expire soon" scam | Information Technology | University of Pittsburgh

Phishing Alert: "Your Pitt account will expire soon" scam

Thursday, July 28, 2016 - 13:28


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims your Pitt account will expire soon and you must click on a link to update your account. The link directs readers to a malicious Web page that spoofs the Pitt Passport login page. The email scam appears to originate from the Technology Help Desk.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: Your Pitt account will expire soon.

E-mail security update.

Your Pitt account will expire soon.
We strongly advise you to update your account and resolve this issue.
To avoid any interruption, Click here <link removed> to update your account.

Failure to do this may lead to your account being suspended or de-activated

ITS Help Desk
University of Pittsburgh

The link in the phishing email directs readers to a malicious Web page (shown below) that looks similar to the Pitt Passport login page. The page attempts to collect your username and password.

spoof image

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.