Phishing Alerts: Email Storage Limit Scams | Information Technology | University of Pittsburgh

Phishing Alerts: Email Storage Limit Scams

Tuesday, September 29, 2015 - 07:30


Computing Services and Systems Development (CSSD) is responding to two new email phishing scams that claim your email storage quota has been exceeded or is approaching its limit. The fraudulent emails claim you must click a link to increase your storage space and prevent your account from being disabled. The link actually directs you to a harmful Web site. The “From” field of both phishing email messages claims to originate from an email address.

The following are samples of the recent fraudulent emails. If you receive these messages (or any messages similar to them), delete them without replying, opening any attachments, or clicking on any links within the email.

********************Scam 1*************************************************

From: []


Subject: eMail Quota Warning!!!‏

This message is from the system admin to all Student, Faculty,Staff and all user of the email service provider. if you receive this message it means that you have exceeded the limit of your email account  quota of 250 MB and you are requested to increase/expand it on receipt of this message and avoid disability of your  e-mail account from our database. Simply COMPLETE  the INFORMATION REQUESTED (Link Removed) and submit to automatically expand your account quota to 2 GB.

Copyright ©2015

System Administrator


********************Scam 2*************************************************

From: Webmail Storage (

Subject: Mailbox warning!



1969MB                  2000MB

We noticed your e-mail account has almost exceed it's limit. And you may not be able to send or receive messages any moment from now,

Click Here to add 1600MB more.  <URL REMOVED >



Failure to increase your e-mail account storage. We will permanently delete ALL your messages.


Webmail Team


In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.