Phishing Alert: Webmail Scam Mimics Pitt Passport Login Page | Information Technology | University of Pittsburgh

Phishing Alert: Webmail Scam Mimics Pitt Passport Login Page

Thursday, August 4, 2016 - 11:43


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims your Webmail has been placed on "limitation" status because an unrecognized device has attempted to login. The email asks readers to click a link to keep their Pitt account safe. The link directs readers to a harmful site that mimics the Pitt Passport login page and attempts to collect their username and password. The email scam usually originates from a University email address.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: Your webmail is limited

We noticed a login attempt to your PITT account from an unrecognized device on Thur, August 04, 2016.    As part of our Security Agreement we have place your account on "Limitation".   

Please follow the link below to keep your PITT account safe:  

<hyperlink removed>

Thanks for taking these additional steps to keep your account safe.


The link in the phishing email directs readers to a malicious Web page (shown below) that mimics the Pitt Passport login page. Remember that the real Pitt Passport login page always begins with in the address bar.

Fake Pitt Passport login page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.