Phishing Alert: Webmail Limit Increase Scam | Information Technology | University of Pittsburgh

Phishing Alert: Webmail Limit Increase Scam

Wednesday, June 29, 2016 - 15:55


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims to be from the "Webmail team," and appears to originate from a sender outside of the University. The email uses the Subject "Webmail Limit Increase". It claims your webmail account has reached its space limit and provides a link to a malicious site.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: Webmail Limit Increase

Dear Webmail User,

Your webmail account is almost full or have reached the space limit, kindly click here or copy and paste this link, <link removed> on your browser to increase the limit of your account and to keep sending/receiving mails.


Webmail Team


The link in the phishing email directs readers to a malicious Web site that attempts to collect your email address, username, password, and domain.

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.