Phishing Alert: Upgrade Your Mailbox Scam | Information Technology | University of Pittsburgh

Phishing Alert: Upgrade Your Mailbox Scam

Monday, July 18, 2016 - 09:15


Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims you must upgrade your "mailbox server" due to recent issues with spammers. The email scam contains a link to a harmful Web site. The email scam typically originates from an address outside the domain.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: Read Now: Important Solution

Dear Student,

We Implore you all to upgrade your Mailbox server through our service now cause we have been having issue lately due to the spammers.

Here is our solution, Click this Link Now and Improve your Mailbox

Security:-  <link removed>

P.s: link will be closed in the next 48hrs,Thanks.

University of Pittsburgh Managment. 


CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.