Phishing Alert: Unusual Email Sign-In Attempt Scam | Information Technology | University of Pittsburgh

Phishing Alert: Unusual Email Sign-In Attempt Scam

Wednesday, November 11, 2015 - 09:36


Computing Services and Systems Development (CSSD) is responding to an email phishing scam that claims an unusual sign-in attempt has been detected on your email account and that you should click a link to update your account. The email message appears to come from another University of Pittsburgh email address. 

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email.



We detected something unusual about a recent sign-in to the e-mail account. To help keep you safe, we required an extra security challenge.

details: 


Country/region: United Kingdom 

IP address:  


If this was you, then you can safely ignore this email. If you're not sure this was you, a malicious user might have your password. 

You have to Click <URL REMOVED> for account update to help keep you safer.



The Web Account Team.


The link in the phishing email directs readers to a page that looks similar to the page shown below. The page attempts to collect your username and password. 

Phishing scam page

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.