Phishing Alert: Unread Message Scam Mimics Office 365 Login Page | Information Technology | University of Pittsburgh

Phishing Alert: Unread Message Scam Mimics Office 365 Login Page

Thursday, September 21, 2017 - 13:35

Computing Services and Systems Development (CSSD) is responding to a new email phishing scam that claims you have an important unread messages. The email contains a link to review the message. The link actually takes visitors to a harmful webpage that mimics a Microsoft Office 365 login page and attempts to collect their username and password.

The following is a sample of the recent fraudulent email. If you receive this message (or any message similar to it), please report it as a phishing scam by forwarding the email message as an attachment to Detailed instructions on reporting scams are available at


Subject: Mailbox


Dear User,

You have (3)important unread messages from SSL service provider, Click on REVIEW <link removed>to view your message now .

Operation Management.


Email sent using Optus Webmail


The link in the phishing email directs readers to a malicious webpage (shown below) that mimics the Microsoft Office 365 login page.

CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers Malwarebytes Premium for individuals and departments at no cost. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412-624-HELP [4357] if you have any questions regarding this announcement.