Phishing Alert: Mail Quota Exceeded | Information Technology | University of Pittsburgh

Phishing Alert: Mail Quota Exceeded

Thursday, December 18, 2014 - 12:09


Computing Services and Systems Development (CSSD) is responding to reports of a new email phishing scam being received by members of the University community. The email claims that you have exceeded your mail storage limit and will not be able to send or receive new mail unless you click on a link to revalidate your mailbox. The email message actually links to a harmful Web site.

If you receive this message (or any message similar to it), delete it without replying, opening any attachments, or clicking on any links within the email. The following is a sample of the recent fraudulent email.


Sent: Wednesday, December 17, 2014 4:39 PM

Subject: Limit Exceededþ


Dear User

Your mailbox has exceeded the storage limit set by your administrator, you may not be able to send or receive new mail until you re-validate your mailbox To re-validate your mailbox please CLICK HERE: [URL removed]

System Administrator


CSSD strongly recommends that you do not reply to unsolicited emails or emails from unverifiable sources. Avoid clicking on links contained in such emails, as these may lead to sites that contain harmful software. If a link looks suspicious, you can hover over the link with your mouse to preview the URL without clicking on it.

In addition, CSSD recommends that all users install Symantec Endpoint Protection software and use the LiveUpdate feature to get the latest virus definitions. As a complement to Symantec Endpoint Protection, CSSD offers a free version of Malwarebytes for individuals and departments. Students, faculty, and staff can download Malwarebytes and Symantec Endpoint Protection at no cost through the Software Download Service at My Pitt. Departments can submit a help request to obtain Malwarebytes for multiple machines.

Please contact the Technology Help Desk at 412 624-HELP [4357] if you have any questions regarding this announcement.